You’re not pasting the config scenario On Sat, 20 Apr 2019 at 16:30, Mikhail <fo...@yandex.ru> wrote:
> Hi Alex, > > my config file is here: http://video2dv.com/download/opensips.cfg > > Mikhail Laba > > > > 20.04.2019 15:30, Alexander Jankowsky пишет: > > Hello Mikhail, > > > > Can you copy and show us your opensips config file. > > Maybe it is something simple and very basic that someone will quickly > recognise. > > > > Alex > > > > -----Original Message----- > > From: Users [mailto:users-boun...@lists.opensips.org] On Behalf Of > Mikhail > > Sent: Saturday, 20 April 2019 8:17 PM > > To: users@lists.opensips.org > > Subject: [OpenSIPS-Users] call_center module issues > > > > Hello! > > > > I'm trying to setup call_center module for the first time and found the > following problems: > > > > > > #1. When a call is in the queue and waiting for the free agent, opensips > > makes a call to a media server and caller hear music - that's is ok, > > > > but when a free agent found and opensips is calling to him, the call to > > mediaserver is ended and caller hear nothing. > > > > If agent did not answer, opensips sets up a new call to mediaserver. > > > > This is very strange behavior, because normally the caller, while he is > > in queue, should hear music without interrupt until one of the agents > > answer the call. Exactly answer, but not ringing. > > > > > > #2. After the agent answer the call it's not possible to put call on > > hold, both agent and caller can't do it. In sip dialog there is a "400 > > Not Acceptable" > > > > > > Of course it's possible that I made a wrong logic in opensips config, > > anyway Is this behavior was hardcoded in call_center module? How to fix > it? > > > > > > Mikhail Laba > > > > > > > > _______________________________________________ > > Users mailing list > > Users@lists.opensips.org > > http://lists.opensips.org/cgi-bin/mailman/listinfo/users > > > > > > _______________________________________________ > > Users mailing list > > Users@lists.opensips.org > > http://lists.opensips.org/cgi-bin/mailman/listinfo/users > > _______________________________________________ > Users mailing list > Users@lists.opensips.org > http://lists.opensips.org/cgi-bin/mailman/listinfo/users > -- Regards, David Villasmil email: david.villasmil.w...@gmail.com phone: +34669448337
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