Hi Anton,

In regards to your experience with the call_center module:

1) You mean, while the call is ringing on the agent side, the caller gets dead-air, right ?

2) It should be working, do you have a pcap on that ?

Regards,

Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  https://www.opensips-solutions.com
OpenSIPS Summit 2019
  https://www.opensips.org/events/Summit-2019Amsterdam/

On 04/28/2019 02:34 PM, Mikhail wrote:

Hi Антон,

in my tests I have working greeting and queue and I sill have issues I described before:

- when Invite is going to agent, caller hear silence, because opensips stops call to medial server.

- can't place on Hold either agent or caller, opensips sends "400 Not Acceptable".

I guess this is a feature/bugs in call_center module.

My goal is to manage call_center with more then 1000 agents and migrate from our current platform, but this troubles stops moving.

It would be very cool if the developers or those who use the call_center module have commented on these problems.


Laba Mikhail


25.04.2019 16:12, Антон Ершов пишет:
hi, did you manage to launch the call center module?

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