Hi Michael,
>
With all due respect I insulted no one. Am I frustrated? Yes, but I did not
insult anyone.
Now I was perfectly fine with letting this go until I received your comment.
> So let me use this opportunity to make a few more comments.
Thank you for suggesting That I go somewhere else for help.
> However, this is the Maven mailing list set up for the express
> purpose of getting help with this software.
it is absolutely intended to ask here and I'm your opinion, cause this
is User Mailing list...
Where else do you suggest I go?
Very good question...Unfortunately i haven't got a idea to suggest...
As for the volunteer service you provide, I thank you for that service.
> But when I am dissatisfied with the service I am getting,
> please don't throw in my face that you are a volunteer.
> You made that choice.
> And as a result, putting up with frustrated customers
> is something you are going to have to deal with.
> It's part of the deal you signed on to when you volunteered.
> If you are not willing to do that,
> then maybe you should consider not volunteering.
Yes exactly the point.
If those who ansered here and don't like to answer or if they are the
opinion to waste their time..than really keep quiet..and let others do
the job...
Now I was told by a responder on this thread that I
> am not a customer because I did not pay for this software.
> Nothing could be further from the truth.
There is no one paying for Maven it self...
> In my career I had many "customers" that did not pay for
> the software I was supporting.
> It was my job to provide them the best support that I could.
> I suggest that responders to requests for help on this
> mailing list adopt the same approach, volunteer or not.
Yes...true...
Another responder to this thread brought up that
> he was volunteering and I was wasting his time.
If the original poster is wasting his/here time than just simply don't
do it anymore...
> How about the time of mine he wasted when he suggested
> I try something that made no difference in the outcome,
> and had nothing to do with the problem?
> And this has happened to me before with other
> responders on this mailing list.
>I was in fact told by another responder that the reply of a specific
person
> was off topic and is often the case for that person.
Maybe you should spend some time pointing that out to those individuals
> rather than chastising someone who is simply trying to get help.
Regards,
Mike
I'm really sorry Michael to read such things in the user mailing list
which is intended for people using Maven and searching for help and
usage of Maven.
To be honest if someone on the user list is the opinion to waste
here/his time just simple keep quiet...or better unsubscribe from the
list...
Maven is an open source project which lives from its community...and
unfortunately i have to say that is not a good attitude of a "community"
against a user....who searches for help...
I never thought i need to write something like this....
Kind regards
Karl Heinz Marbaise
Apache Maven PMC Member
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