Helle karl Heinz - thanks for Not considering the OPs Attitude and Tone towards 
perfectly Fine answers :-/

Bernd

> Am 06.10.2015 um 15:55 schrieb Karl Heinz Marbaise <khmarba...@gmx.de>:
> 
> Hi Michael,
> 
> >
>> With all due respect I insulted no one.  Am I frustrated?  Yes, but I did 
>> not insult anyone.
>> 
>> Now I was perfectly fine with letting this go until I received your comment.
> > So let me use this opportunity to make a few more comments.
>> 
>> Thank you for suggesting That I go somewhere else for help.
> >  However, this is the Maven mailing list set up for the express
> > purpose of getting help with this software.
> 
> it is absolutely intended to ask here and I'm your opinion, cause this is 
> User Mailing list...
> 
>> Where else do you suggest I go?
> 
> Very good question...Unfortunately i haven't got a idea to suggest...
> 
> 
>> 
>> As for the volunteer service you provide, I thank you for that service.
> > But when I am dissatisfied with the service I am getting,
> >  please don't throw in my face that you are a volunteer.
> > You made that choice.
> >   And as a result, putting up with frustrated customers
> >  is something you are going to have to deal with.
> > It's part of the deal you signed on to when you volunteered.
> > If you are not willing to do that,
> > then maybe you should consider not volunteering.
> 
> Yes exactly the point.
> 
> If those who ansered here and don't like to answer or if they are the opinion 
> to waste their time..than really keep quiet..and let others do the job...
> 
>> 
>> Now I was told by a responder on this thread that I
> >  am not a customer because I did not pay for this software.
> > Nothing could be further from the truth.
> 
> There is no one paying for Maven it self...
> 
> > In my career I had many "customers" that did not pay for
> > the software I was supporting.
> > It was my job to provide them the best support that I could.
> 
> > I suggest that responders to requests for help on this
> > mailing list adopt the same approach, volunteer or not.
> 
> Yes...true...
> 
>> 
>> Another responder to this thread brought up that
> > he was volunteering and I was wasting his time.
> 
> If the original poster is wasting his/here time than just simply don't do it 
> anymore...
> 
> 
> > How about the time of mine he wasted when he suggested
> > I try something that made no difference in the outcome,
> > and had nothing to do with the problem?
> > And this has happened to me before with other
> > responders on this mailing list.
> 
> >I was in fact told by another responder that the reply of a specific person
> > was off topic and is often the case for that person.
>> 
>> Maybe you should spend some time pointing that out to those individuals
> > rather than chastising someone who is simply trying to get help.
>> 
>> Regards,
>> Mike
> 
> I'm really sorry Michael to read such things in the user mailing list which 
> is intended for people using Maven and searching for help and usage of Maven.
> 
> 
> To be honest if someone on the user list is the opinion to waste here/his 
> time just simple keep quiet...or better unsubscribe from the list...
> 
> Maven is an open source project which lives from its community...and 
> unfortunately i have to say that is not a good attitude of a "community" 
> against a user....who searches for help...
> 
> I never thought i need to write something like this....
> 
> 
> Kind regards
> Karl Heinz Marbaise
> Apache Maven PMC Member
> 
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