hi andrea

i tried that - doesn't work (but not sure what is meant by 'quickstarter', what is it? where is it? close it? how?)


the point is that the bug was KNOWN - had a WARNING been given i would NOT have installed - and i would not now be 3 days behind on work.

*i appreciate you are volunteers - i am a volunteer also (in other areas) - i do NOT get paid - BUT, BUT, BUT - volunteers still have a responsibility to inform correctly - oxfam etc. ignore their responsibilities.*

what do i do?

sincerely

Chris Addington Pr.Eng.

On 10/03/2018 13:07, Andrea Pescetti wrote:
Dear Chris,
this is not an OpenOffice bug, but a Windows bug. Do as advised at
https://s.apache.org/g4NG
and it will be fixed.

You can now understand why we strongly prefer to use the standard support channels: answers are archived and available to all future similar cases. We are all volunteers and personal support is unsustainable.

You have been referred multiple times to the public channels. I will be unable to continue answering private mails due to time constraints, but I'm confident that the procedure above will fix your issue.

Regards,
  Andrea.

Il 10/03/2018 12:12, Chris Addington ha scritto:
hi andrea

the other key point is that *it is was KNOWN that there was this bug - yet there was NO WARNING given against downloading & installing 4.1.5 *- i had purposefully delayed installing 4.1.5 for some weeks just to avoid/minimise another install-headache.


but, NO WARNING !!!!!!!!!!!!!!!!!!!!!!!!!


sincerelychris

Chris Addington Pr.Eng.

On 09/03/2018 11:39, Chris Addington wrote:
hi andrea, bugzilla

- i received the mail below saying 'resolved' - downloaded & installed 4.1.5 again - PROBLEM REMAINS

you also won't explain 'user profile' - where do i change this - the forum simply references 'user profile' but doesn't say where to find this.

????????????????


Chris Addington Pr.Eng.

On 09/03/2018 10:37, bugzi...@apache.org wrote:
https://bz.apache.org/ooo/show_bug.cgi?id=127728

oooforum (fr) <ooofo...@free.fr> changed:

            What    |Removed                     |Added
----------------------------------------------------------------------------
              Status|RESOLVED                    |CLOSED





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