Maurice Howe wrote:
This guy makes it indelibly clear why users are sometimes encouraged to try
I concur this is an example of a user that, while he managed to solve it
in the end, is quite problematic, noisy, and won't follow any advice
longer than one line (even though he succeeded when he finally tried).
And our solution is easy but not super-easy.
I see three ways (two requiring OpenOffice development) to solve this:
1. An OpenOfficeProfileFixer.exe (so to say; I'm note referring to
something that exists) file that simply renames the user profile under
Windows. This will cover the large majority of the clueless users. This
can exist as a separate tool, hosted by an OpenOffice committer is his
personal space at apache.org.
2. An option to "start clean" at install time, that renames a possibly
existing OpenOffice profile.
3. A Tools - Reset default settings menu item that renames the profile
at the next restart of OpenOffice.
There is nothing to fix in the OpenOffice code. Profile corruption
happens due to many factors, but it is not linked to OpenOffice in a
clear way: it involves user profiles that are carried over from
OpenOffice 2.x or 3.x and may already be damaged but working.
So in the end one of the three options above is the best mitigation.
Regards,
Andrea.
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