At 14:54 12/03/2020 +0000, James Ingram wrote:
The installation [...] does not fill the background of the cells as previously related. Is this a scam/sham?
No, it is not.
What good is the program if it does not work properly and completely?
As many fellow users on the list will know, OpenOffice does work well. You may well be finding a problem, but that does not necessarily mean there is any bug in the software. Indeed, if something as basic as you have so far described were at all common, millions of users would be complaining. So something is different about your installation or your use of the application.
At 17:13 12/03/2020 +0000, James Ingram wrote:
I am using the latest updated version of Windows 10. [...] The program now fails to fill the background of the cells with those colors from the color chart provided. In reviewing older saved files, I find that the background colors have also been removed.
There may be a reason for this; read on.
I have also used the app on Windows 10 that is supposed to make older programs compatible with Windows. This also does not work.
That is an element of Microsoft Windows, of course - and has nothing to do with OpenOffice.
At 19:23 12/03/2020 +0000, James Ingram wrote:
This is ridiculous! This message goes to all users--not to Apache! How is Apache contacted?
Support for OpenOffice is provided by fellow users - many of which have tried patiently to help you, despite your unwillingness to answer questions and provide sufficient detail. There is no-one at Apache responsible for supporting you.
FYI. The original disc was purchased at Sam's Club several years ago and has been updated free of further charges thereafter. I have never seen anything that says the program was originally free of charge.
It's unwise to pay for a free product unless additional services are provided. Clearly here additional support was not. You know about Apache, and you can hardy miss on its web site that all its projects are open-source and available "at 100% no cost".
At 22:20 12/03/2020 +0000, James Ingram wrote:
I JUST TRIED [...] FORMATTING A CELL BACKGROUND. IT DID NOT FILL THE CELL BACKGROUND WITH THE COLOR SELECTED . I ALSO CHECKED OLDER SAVED FILES AND FOUND THAT THE BACKGROUND COLORS WERE GONE. [Original shouting]
Here's a suggestion. Operating systems, including your Windows 10, often provide options to modify the screen appearance for the benefit of people with sight difficulties - as well as for other reasons. One of these is "high contrast", which can mean that the screen display is in monochrome. If you set such an option, OpenOffice will helpfully inherit it from the operating system. Indeed, there would be no point in such options unless they carried into the behaviour of applications.
If you have opted for "high contrast" in Windows' Settings and you have text (or other cell contents) in black and attempt to set a pale background colour, OpenOffice will increase contrast by suppressing display of the background colour - leaving the background white. It is important to realise that, in this circumstance, the background colour setting has not been ignored and - if you print the document - the background colour will show correctly. It is merely in the editing display as well as in Page Preview that OpenOffice has helpfully followed what you appear to have chosen and shown your document in a way that may be easier to work on.
A simple way of confirming this, short of actually printing your document on a colour printer, is to use File | Export as PDF... from within OpenOffice to create a Portable Document Format version of the document. When you open this in your favourite PDF viewer, it will display with your chosen background colours.
Note that, since high contrast is an operating system setting and not something saved in your document, your colours would display correctly in OpenOffice on another system or for another user who had not chosen high contrast settings.
Again, since this is an operating system setting, it will apply equally to existing documents - exactly as you have described.
It is possible that you have set high contrast without intending to, though you would need to press Left-Alt+Shift+Print-Screen (which is hard to do by mistake!) and even then to accept the subsequent challenge from Windows. If you want to disable high contrast, you can do this using the same key combination or - in more detail - via Start | Settings | Ease of Access | High contrast.
I trust this helps. Brian Barker --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
