G. Roderick Singleton, Please do not respond to my post. I want the thread open to other respondents. ______________________________________________________________________
Other list members, Responding to the attacks below is doubtless pointless. Can anyone else help? I updated to OOo 1.1.4 on the latest Fedora Linux platform. The check sum matches. I downloaded the latest release for Linux from OpenOffice.org site and followed the setup guide as closely as possible. As it insists, I did a multiuser l.l.4 installation, first as root and then as user. All worked well, but on invoking Help, the usual help window appears, blank, except for the following precise message in the right hand pane: The requested document does not exist in the database !! If the directories are not default, I didn't change them. They may be different because the installation was an update. Yours truly, Don Robinson On Thu, 2005-02-17 at 15:21, G. Roderick Singleton wrote: > On Thu, 2005-02-17 at 15:02 -0700, Donald R. C. Robinson wrote: > > Responding to the following attacks is doubtless pointless. Can anyone > > else help? > > > > They are not attacks but a simple request for more information. Such as > which Fedora release. > > Since there is no 1.1.4 release for FC period how can you have installed > OOo from rpm? DId you download it? Did you set your umask as was asked > earlier? > > Please answer the questions. > > > > > > I updated to OOo 1.1.4 on the latest Fedora Linux platform. The check > > sum matches. I followed the setup guide as closely as possible. As it > > insists, I did a multiuser l.l.4 installation, first as root and then as > > user. All worked well, but on invoking Help, the usual help window > > appears, blank, except for the following precise message in the right > > hand pane: > > > > The requested document does not exist in the database !! > > > > If the directories are not default, I didn't change them. They may be > > different because the installation was an update. > > > > > > Only one path contains both "open office" and "help" folders: > > > > > > Yours truly, > > > > Don Robinson > > > > On Thu, 2005-02-17 at 08:23, G. Roderick Singleton wrote: > > > On Thu, 2005-02-17 at 01:17 -0700, Donald R. C. Robinson wrote: > > > > On Wed, 2005-02-16 at 10:32, G. Roderick Singleton wrote: > > > > > > > > > [snipped] > > > > > Please use the following as an example of what output we need and you > > > > > should adapt the various directories to what is on your system. > > > > > > > > > > ls -ld / /opt /opt/OpenOffice1.1.4 > > > > > > > > > > This will produce a listing similar to the following which shows the > > > > > permissions on those directories: > > > > > > > > > > drwxr-xr-x 27 root root 4096 Feb 15 22:07 / > > > > > drwxr-xr-x 3 root root 4096 Feb 3 19:02 /opt > > > > > drwxr-xr-x 6 root root 4096 Jan 23 21:53 /opt/OpenOffice.org1.1.4 > > > > > > > > > > Do an ls -la in the directory where you installed OOo. > > > > > [snipped] > > > > > > > > I updated to OOo 1.1.4 on the latest Fedora Linux platform. The check > > > > > > I for one would like to know where you got 1.1.4 for FC3. The latest in > > > the repository is 1.1.3. > > > > > > > sum matches. I followed the setup guide as closely as possible. As it > > > > insists, I did a multiuser l.l.4 installation, first as root and then as > > > > user. All worked well, but on invoking Help, the usual help window > > > > appears, blank, except for the following precise message in the right > > > > hand pane: > > > > > > > > > > If you mean that you got 1.1.4 directly from Openoffice.org, then this > > > is not a RH release and you had to tell the installer where to put the > > > files. > > > > > > > The requested document does not exist in the database !! > > > > > > > > If the directories are not default, I didn't change them. They may be > > > > different because the installation was an update. > > > > > > This is still what you started with. Same release as in the RPMs. > > > > > > > > > > > Of 29 folders,"[O][o]pen[O][o]ffice*", the following 2 may hold the data > > > > that G. R. S. requires: > > > > > > > > [EMAIL PROTECTED] deacon]$ ls -ld / /home/deacon/.openoffice > > > > > > > > drwxr-xr-x 20 root root 4096 Feb 8 21:18 / > > > > > > > > drwxr-xr-x 5 deacon deacon 4096 Feb 16 13:12 /home/deacon/.openoffice > > > > > > > > [EMAIL PROTECTED] deacon]$ cd .openoffice > > > > > > > > > > You are filtering what I asked you to do. What you have shown us is the > > > RH directories and not the 1.1.4 directories. > > > > > > Until you sort out what is being asked into good troubleshooting data, > > > you are really on your own. > > > > > > Please try to tell us so we can help. THe help issue you have brought up > > > is in the RH bug database. Since that is the case perhaps you will get a > > > better solution from RH. > > > > > > > > > > [EMAIL PROTECTED] .openoffice]$ ls -la > > > > > > > > total 1036 > > > > > > > > drwxr-xr-x 5 deacon deacon 4096 Feb 16 13:12 . > > > > > > > > drwx------ 44 deacon deacon 4096 Feb 17 00:40 .. > > > > > > > > -rw-rw-r-- 1 deacon deacon 545745 Feb 15 14:45 instdb.ins > > > > > > > > -r--r--r-- 1 deacon deacon 7700 Oct 20 02:10 LICENSE > > > > > > > > -r--r--r-- 1 deacon deacon 8244 Oct 20 02:10 LICENSE.html > > > > > > > > -rw-rw-r-- 1 deacon deacon 126 Feb 16 13:12 .lock > > > > > > > > drwxr-xr-x 3 deacon deacon 4096 Dec 28 04:16 program > > > > > > > > -r--r--r-- 1 deacon deacon 13982 Oct 20 02:10 README > > > > > > > > -r--r--r-- 1 deacon deacon 12733 Oct 20 02:10 README.html > > > > > > > > lrwxrwxrwx 1 deacon deacon 33 Dec 28 04:16 setup -> > > > > /usr/lib/openoffice/program/setup > > > > > > > > -rw-rw-r-- 1 deacon deacon 246714 Feb 15 14:45 setup.log > > > > > > > > drwxr-xr-x 7 deacon deacon 4096 Dec 28 04:16 share > > > > > > > > lrwxrwxrwx 1 deacon deacon 35 Dec 28 04:16 soffice -> > > > > /usr/lib/openoffice/program/soffice > > > > > > > > lrwxrwxrwx 1 deacon deacon 35 Dec 28 04:16 spadmin -> > > > > /usr/lib/openoffice/program/soffice > > > > > > > > -r--r--r-- 1 deacon deacon 169686 Oct 28 02:10 > > > > THIRDPARTYLICENSEREADME.html > > > > > > > > drwxr-xr-x 18 deacon deacon 4096 Dec 28 04:16 user > > > > > > > > [EMAIL PROTECTED] .openoffice]$ cd / > > > > > > > > [EMAIL PROTECTED] /]$ ls -ld / /usr/lib/openoffice > > > > > > > > drwxr-xr-x 20 root root 4096 Feb 8 21:18 / > > > > > > > > drwxr-xr-x 6 root root 4096 Dec 28 04:07 /usr/lib/openoffice > > > > > > > > [EMAIL PROTECTED] /]$ cd /usr/lib/openoffice > > > > > > > > [EMAIL PROTECTED] openoffice]$ ls -la > > > > > > > > total 316 > > > > > > > > drwxr-xr-x 6 root root 4096 Dec 28 04:07 . > > > > > > > > drwxr-xr-x 113 root root 65536 Nov 20 05:19 .. > > > > > > > > drwxr-xr-x 3 root root 4096 Nov 19 17:52 help > > > > > > > > -r--r--r-- 1 root root 7700 Oct 20 02:10 LICENSE > > > > > > > > -r--r--r-- 1 root root 8244 Oct 20 02:10 LICENSE.html > > > > > > > > drwxr-xr-x 9 root root 8192 Feb 16 04:04 program > > > > > > > > -r--r--r-- 1 root root 13982 Oct 20 02:10 README > > > > > > > > -r--r--r-- 1 root root 12733 Oct 20 02:10 README.html > > > > > > > > lrwxrwxrwx 1 root root 13 Dec 28 04:05 setup -> program/setup > > > > > > > > drwxr-xr-x 20 root root 4096 Dec 28 04:03 share > > > > > > > > lrwxrwxrwx 1 root root 15 Dec 28 04:05 spadmin -> program/soffice > > > > > > > > -r--r--r-- 1 root root 169686 Oct 28 02:10 THIRDPARTYLICENSEREADME.html > > > > > > > > drwxr-xr-x 16 root root 4096 Dec 28 04:03 user > > > > > > > > [EMAIL PROTECTED] openoffice]$ > > > > > > > > Only one path contains both "openoffice" and "help" folders: > > > > > > > > /usr/lib/openoffice/help/ > > > > > > > > > > > > There were other "openoffice" folders and filenames containing > > > > "openoffice", some that were not under any "openoffice" directory. > > > > > > > > > > > > Yours truly, > > > > > > > > Don Robinson > > > > > > > > > > > > P.S. The above is an edited recap of the thread, "Little Bo-Peep's > > > > missing help," > > > > > > > > > > Do not edit. Simply cut and paste. What was asked for should have > > > produced three lines of information. WHat you gave was your > > > interpretation and it doesn't help because you are still using the RH > > > installation and not the 1.1.4 installation you claim to have done. > > > > > > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
