Russell Kent wrote:
Hallo Everyone,
I downloaded Open Office about a month ago. Since then I have spent very many frustrating hours trying to use it.
The help files are extremely unhelpful. If I try to follow them, I get nowhere. There is no distinction in the help file of which aspect of Open Office the help advice refers to, particularly tables in the writer programme and not the spreadsheet programme.
If I contact open office, they tell me to contact the users group, where I am bombarded with at least one hundred messages a day, none of them of any use to me.
Say what you want about Microsoft Office, at least a non-techie can use it to produce things they want to.
If Open Office is progress to a point where it is a realistic alternative, these issues have to be addressed.
Russ Kent
Hi Russ,
I believe that one of your complaints is that you are not receiving a personal response that is only directed at you and are instead bombarded by 100s of email messages. Annoying at best. You might try http://www.oooforum.org/, where you will receive no email messages at all.
Also, if you call MS and ask for support, you will be asked for a credit card number because they charge money for support.
If you are unhappy with the document included with OpenOffice.org, you can try one of the wonderful books available, on the topic. Also, if you check out http://www.oooauthors.org/, you can influence OpenOffice.org documentation. Have you checked out any of the Sun documentation?
-- Andrew Pitonyak My Macro Document: http://www.pitonyak.org/AndrewMacro.sxw My Macro Book: http://www.hentzenwerke.com/catalog/oome.htm Free Info: http://www.pitonyak.org/oo.php
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