On Tue, Dec 9, 2008 at 12:49 PM, Richard Slemaker <[EMAIL PROTECTED]> wrote: > Greetings, > I recently attempted to download "Open Office," which indicated it was for > free. When I went to the web page I saw it was in fact not free, but > conditional upon 3 different types of payment. Since I thought it was free I > naturally chose the least expensive option, for $12.95. But no, this is > actually the most EXPENSIVE option, but simply the best *value*. By the time > I realized this I was already on the thank-you-for-your-payment page. To > whomever is reading this, I DO NOT want this product and would appreciate a > refund of my money. I thought the product was free or at least, upon further > review, $12.95. I have now spent $40.00 that I would never have spent had I > realized my error. The Open Office website has absolutely ZERO links for > issues of this kind that I could see. I apologize if this is not your area > of expertise, but if you could please help me find who I need to correspond > with in order to get this issue resolved I would greatly appreciate it. If > you have any questions or comments please let me know. > > Thank you, >
I can't give you a refund, but I am totally puzzled about how you came into this situation. I just went to the OOo main page, selected "I want to download OpenOffice now," clicked on the link that came up, and it started downloading, no charge. There _is_ a "donate" graphic on the page, but you don't have to do that. I've been using OOo for almost two years now and I've never _had_ to pay for it. As for whom to contact, on the "About" page (linked from the home page), there is a "Contact" link that should put you in touch with the right people. mhr --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
