Richard Slemaker wrote: > Greetings, > I recently attempted to download "Open Office," which indicated it was for > free. When I went to the web page I saw it was in fact not free, but > conditional upon 3 different types of payment. Since I thought it was free I > naturally chose the least expensive option, for $12.95. But no, this is > actually the most EXPENSIVE option, but simply the best *value*. By the time > I realized this I was already on the thank-you-for-your-payment page. To > whomever is reading this, I DO NOT want this product and would appreciate a > refund of my money. I thought the product was free or at least, upon further > review, $12.95. I have now spent $40.00 that I would never have spent had I > realized my error. The Open Office website has absolutely ZERO links for > issues of this kind that I could see. I apologize if this is not your area > of expertise, but if you could please help me find who I need to correspond > with in order to get this issue resolved I would greatly appreciate it. If > you have any questions or comments please let me know. > > Thank you, > > Richard S. > > OpenOffice.org is indeed free, when you download it from www.openoffice.org. You apparently went to some other site, where they charge you for something that can be obtained for free. While not strictly illegal, I do consider those "vendors" to be unethical. If you can't get a refund from that site, I suggest you contact your charge card company to cancel the charges.
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