Michael Adams [mailto:[email protected]] > > > Under what situation does one have trouble getting off > the list? > > > > Here's one. > > > > I was a long-time subscriber to another list, and then needed to > > change something, BUT my company had made a change in our e-mail > > system. My e-mail address went from being > > <firstinitial+familyname>@address.com to being > > <firstname.familyname>@address.com. > > > > They allowed a grace period of a couple of years, during which > > incoming mail to <firstinitial+familyname> was accepted > along with the > > new address. But of course, you see the problem. Long before the > > two years was up (in fact the first day of the change) OUTGOING mail > > began coming from <firstname.familyname>@address.com. > > > > Thus, with the same e-mail account as I'd always had, I could no > > longer send unsubscribe or confirmation e-mails from my old > self - the > > self that had originally subscribed... the self that would be > > recognized by the automated listserver. > > > > This is a no brainer, explain the problem to the IT dept. and he/she > would look after it for you.
Your comment "no brainer" implies that it takes no brains to solve the problem and therefore I'm lacking seriously. Obviously, you don't work for (and have never) a large-ish corporation with the IT department located a thousand miles away and buffered by procedures and processes. While it is possible to nag them until they deal with a problem like that, it risks having them be less accessible and helpful when a _real_ problem arises. Anyway, this was years ago, and somebody (a few posts back) assures me that listserver software now accepts confirmation e-mails from other than the original (subscribed) address... which was not the case when I had the problem. I merely provided an example where somebody asked "Under what situation..." By the way, here's another one you can toss snide "no brainer" assertions at: Some corporations have very convoluted filtering systems, consisting of multiple, overlaid spam-filtering tools, domain-blocking, and all sorts of other approches combined. Users of the mail system don't get access to all mail that has been filtered out. By contrast, if the company outsources that task to a mail-filtering service, their screening is usually more integrated, and users can access the withheld mail or can edit "white lists" to ensure that certain mail always comes through (like messages from the spouse or from the heirs to Nigerian fortunes :-) ).... But that's not the case for everybody who's a cog in a big impersonal system. At any rate, I grant that the majority of those who are failing to unsubscribe are probably failing to read (and heed) ALL the words in the unsubscribe instructions. The fact that so many don't even realize that those intructions are at the bottom of (most) posts is indicative. HOWEVER, less than two years ago, on this list, we had examples of people not receiving the message footer parts. In fact I recall receiving posts from _some_ posters (who posted only to the list, not to individual members) where the incoming message did not contain the unsubscribe administrivia at the bottom. I forget what was the source of that situation, but it might be relevant to some of the people having trouble. - Kevin (still intentionally subscribed and still getting benefit from this list) The information contained in this electronic mail transmission may be privileged and confidential, and therefore, protected from disclosure. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer without copying or disclosing it. --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
