On 09/26/2009 10:22 AM, Larry Gusaas wrote: > On 2009/09/26 9:45 AM NoOp wrote: >> Another issue is the OOo support page itself: >> http://support.openoffice.org/index.html >> >> <quote> >> Users Mail List (Subscribe / Archives) >> OpenOffice.org Project community support provided by a network of >> hundreds of experienced users. You must be subscribed to post messages. >> </quote> >> >> While most longtime OOo list users applaud the 'Subscribe' link, I think >> it also is part of the problem. Again, someone that has no experience >> with email lists, clicks on the link >> (mailto:[email protected]) and gets subscribed. > > No they don't. They get a confirmation email that they have to reply to > before they are subscribed.
Well yes they do. However, as we (tiaw) know, many folks will go ahead and reply while still not understanding what an email list is, not to mention a medium volume email list. Many are used to subscribing to online help forums, not email lists. > > If they can figure out that they have to respond to it, why can't they > figure out how to respond to the confirmation email when they try to > unsubscribe? You can figure it out, I can figure it out... but then again we *know* what an email list is[1]. Think AOL & set up a subscribe page like the one that I pointed to (https://lists.ubuntu.com/mailman/listinfo/ubuntu-users) instead. [1] disclaimer: I subscribe to, and post on many _high_ volume lists each day. However, would _never_ do this if I had to mess with downloading thousands of emails each day. Instead I participate on those lists using nntp via the gmane.org server. --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
