Harold Fuchs wrote:
Barbara Duprey wrote:
<snip that (a) discussed a way of pointing the Unsubscribed Poster
("UP") at the thread (in the Archive) that includes his/her message
and (b) described a way that the UP can retrieve the messages in that
thread using an ezmlm command>
Hmm. But someone still has to do this. And presumably it's not
necessary if the respondent remembers/bothers to include the UP's
address in the To: or cc: list of the response.
So a UP sends a question. One of us sends a response. What I've been
doing that has caused so much heat is to have a look at the
conversation and if it meets some weird combination of criteria I'll
decide to "forward to unsubscribed poster". So now, if the responder
hasn't included Barbara Duprey's instructions, I have to send those
instead? Publicly, to the UP *and* the list, or privately, to the UP
only? If publicly, why not just "forward to to unsubscribed poster"?
If privately, why not just forward the response *privately* to the UP?
In either case, the forwarding message could include a suitable
boilerplate clarifying what is happening and that the forwarder is not
some special representative of OOo but just another volunteer trying
to make sure the UP sees the response?
A simple forward with boilerplate seems much easier than having to
fish out the "thread number" and include it in a message to the UP who
in any case may not understand or be able to act on the instructions.
Or?
The way I'm seeing this, only one thing is required from the list -- an
initial response to the unsub telling him how to look for the responses
himself. Thereafter, we don't do any cc'ing, forwarding, or notifying
somebody who answered the question that the unsub probably didn't see
the response. If we give him the users-thread command with the
appropriate number, and reasonable instructions, the rest is on him.
Seems fair enough to me! We're not pointing him into the archives (that
was an earlier approach, but it had real problems with follow-up
questions), but giving him a way to get the relevant Digest message as
part of his e-mail whenever he wants. I think it might also be
reasonable to have a more detailed explanation someplace like a wiki
article, and point to that as well.
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