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From: "Barbara Duprey" <[email protected]>
Sent: Friday, May 14, 2010 1:47 PM
To: <[email protected]>
Subject: Re: [users] OT: What is Bottom Posting?/TSteel
Thomas Steel wrote:
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From: "Barbara Duprey" <[email protected]>
Sent: Thursday, May 13, 2010 6:37 PM
To: <[email protected]>
Subject: Re: [users] OT: What is Bottom Posting?/TSteel
Your original question got bogged down in all this, but we had
sorted out some of the issues -- like what was meant by sub-documents,
and the fact that there appeared to be a corruption somewhere in your
installation (but not in the file itself) because you got the same
"format error in sub-document content.xml" trying to open your backup
copies. The last I know of, you'd gotten information about how to find
or recreate your OOo installation files, and try a reinstall/repair on
your Windows 7/OOo 32. system. Has that gotten you anywhere? Have you
been able to create and later edit another spreadsheet?
Dear Barbara: Thank you for yours. You seem to have missed my reply to
you on 10 May under 'Incomprehensible Error Message'. You had given me a
simple sequence, ending 'Click Repair'. I followed the sequence, but on
clicking Repair, got:
'The feature you are trying to use is on a network resource that is
unavailable' & then 'Enter an alternate path to a folder containing the
installation package in the box below' & then 'The installation source
for this package is not available. Verify that the source exists and that
you can access it'.
None of that made any sense to me & I said: 'My cause seems hopeless (or
is there a way through that?). TS
Nope, I saw it -- here's my response from 5/10:
It sounds as if you've deleted the installation files, or they're
someplace Windows can't currently get to. If they're still around, you can
browse to the right folder from that dialog, or use Start, and specify
setup.exe in the Search box to see if it finds such a file associated with
OOo (and if so, run it). Otherwise, you'll need to either download OOo
again, or find the downloaded file from before, and double-click it again.
After the files have been unpacked, the setup.exe program should start
again, and you'll end up in the installation dialogs and you'll be able to
install or repair. Since there's a reference in the message to a network
resource, it may be that your files unpacked to a network device that you
need special permission to access; you can make sure that they unpack onto
your desktop or some other accessible location this time.
I am now frantic. If I type 'setup.exe' in the Search box, it just gives me
a list of e-mails to or from this help-site. I did re-install OOo & it is on
my desktop. But the only result of re-downloading has been to make the later
version of my affected file unopenable in just the same way. TS
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