Obviously I have a vested intrest in commercial support for open
source software, someone who posts a request for immediate support
and phone # is asking for more direct help, and I think that offering
services for money is within the realm of user support (although a
phone call might have been more effective than a reply to the
list!)-- it's not like the guy was spamming the list with flashing
neon html, just offering another user support option.
Andy
Spitfire Computer Services
441 Beaver Street
Suite 202
Sewickley, PA 15143
Phone (412) 749-0162
Fax: (412) 749-0203
[EMAIL PROTECTED]
www.spitcomp.com
On Sep 23, 2005, at 6:39 PM, James White wrote:
On September 23, 2005 06:29 pm, Mark Herring wrote:
Not sure that advertising one's services is the appropriate use of
this
site.....anyone know the official policy?
James White wrote:
On September 22, 2005 02:03 pm, Kumar, Amba Jane wrote:
i can't seem to get open office to open my (important) project
that i
spent hours creating in scalc. i think i may need to uninstall/
install.
please contact me immediately via email or phone: 831-460-9923.
Am I to assume that you are a "Paying Customer"?
If so, then my Canadian company, Resolution I.T., inc. , will be
pleased
to have a representative contact you immediately for an hourly-based
consultation on your problem. Emergency non-contract rates are
$75.00CDN/hour (of course our volunteer time is free - but you
get it when
we have the time away from paying clients).
It is seldom required to uninstall OpenOffice to solve a problem.
If this truly is an emergency situation such as described above,
please
forward the document to myself via email. We offer 24/7 service for
problems just like yours and look forward to hearing from you.
If security is an issue at ALL, please use my public key (below) to
encrypt your document:
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I am not sure that it is appropriate either - and I have never done
so in the
past. I am here purely to volunteer.
Having said that - when someone sounds like a paying customer who
expects
their answer "now" and "by phone" - I am conditioned like Pavlov's
fabled
dog to jump up and salute. Heck, I have to pay for this beautiful
home
somehow!
If I have broken a rule here, then I apologize humbly - and further
add my
agreement to the rule that we are all volunteers here working from
only the
goodness of our souls.
And sometimes volunteers don't jump and salute for free. ;-)
--
James White
GpP: DB56 8EF6
If this helped you, please take the time to rate the value of this
information:
http://rate.affero.net/frozenJim/ResolutionIT.ca/
Thanks
