On Sun, 2006-03-05 at 21:22 +1100, Basil Brush wrote:
> This is my first time installation of OOo 2.0 with JRE on a Windows XP
> platform on an Intel Pentium 4 computer.
>
> Two messages were displayed during the JRE setup. The first is a Warning
> message as shown below: -
>
> Warning - Java (TM) Update
> Java Update cannot be installed on this
> machine because the directory you have
> chosen to install is locked.
> Please close any browser or application
> that is using the directory you have
> chosen for installation.
>
> Retry Cancel
>
> There were NO OTHER applications running during installation. Clicked
> several times on Retry button but to no avail. Clicking the Cancel button
> brought up the following error message: -
>
> J2SE Runtime Environment 5.0 Update 3 Install...
> Error 1722. There is a problem with this Windows
> Installer package. A program run as part of the setup
> did not finish as expected. Contact your support
> personnel or package vendor.
>
> OK
>
> Clicked on the OK button whereupon the rest of the OOo installation
> proceeded smoothly to completion. I'm happy to report there are no problems
> with running all six application modules in the OOo suite ofter the
> installation.
>
> Note: The above two messages still occured even though I've done the
> following: (i) de-installed JRE and OOo, (ii) re-booted the pc, and (iii)
> made sure there were no other applications and re-installed OOo v2.0 with
> JRE.
>
> Any explanation and solution of the above errors will be appreciated. Thank
> you.
>
> Basil
A locked directory is a symptom worth looking at. Perhaps you already
have a JRE installed or the quickstarter from a previous installation is
active in spite of your actions. Do check these. If you cannot establish
that the preceding are the cause, I suggest that you enter an issue into
Issue Tracker as this is the best way to have requests such as this
evaluated.
If you haven't already registered, do the following:
1. To file an issue you must register with OOo by clicking the
My Pages tab and selecting the Register link
http://www.openoffice.org/servlets/Join
2. Fill in your information
3. Reply to the confirmation email that will be sent to the address
you provided.
4. Once you have confirmed, go to www.openoffice.org again
5. And click on the "My Pages" tab from which you can file and find
issues.
Thanks for bringing this to our attention. It is important that you file
any examples with the issue to ensure your need is understood.
--
PLEASE KEEP MESSAGES ON THE LIST.
OpenOffice.org Documentation Co-Lead
http://documentation.openoffice.org/
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