-------- Original Message -------- Subject: [users] [moderated] From: Sarah Malone <[EMAIL PROTECTED]> To: [email protected] Date: Mon 01 Jan 2007 05:10:22 EST
> I have just downloaded OpenOffice but not being a computer expert, I > am stuck trying to open a blank page to write on. Also, I seem to have > two of most icons when I open the Open Offfice 2.1 Installation icon > on my desktop. Have I done something wrong, or only partially > installed? > > Sarah Malone Hi Sarah, You appear to be using some flavour of MS Windows as your operating system and I will guess that it is version XP Home or Pro. Unfortunately, your message doesn't give us (so-called experts ;) to go on, so we need to ask some questions here. When the OOo (OpenOffice.org) download finished did you find one new icon on your desktop with a caption something like "OOo_2.1.0_Win32Intel_install"? If so what happened when you double clicked on that icon? Did it step you through the installation process and finish without any error messages? Do all or any of the OOo programs show up under the "Start" button "All Programs" menu list? If the answer to all of these questions is "Yes", then it appears that you have successfully installed OOo and the desktop icons are just garbage left behind by the software installer. The OOo installer program does not place shortcut icons on your desktop, but you can add those yourself later. If the answer to any of these questions is "No", please write back to this list with as much information you can think of about the problem and we will try to help you further. You might also like to take a look at this page: http://download.openoffice.org/2.1.0/instructions.html#win and some of the documentation here: http://documentation.openoffice.org/ specifically, the "Setup Guides" Hope this helps. Dave -- This is a mailing list which exists to support users of OpenOffice.org All answers are given by other users who volunteer their time. If you are not subscribed to this mailing list you may not see all the replies to your query. Please reply to [email protected] only and include some indication that you are not subscribed to this list. (eg. "I am not subscribed to this list, please CC: me.") For on-line support see: http://support.openoffice.org/index.html For a knowledge base see: http://mindmeld.cybersite.com.au/ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
