I thank you in advance for your attention to this.
After loading the OpenOffice 2.0 software that my wife purchased for
$19.99,
I noticed on your website that a Free download is offered. Since the
software
was already opened, it was now nonreturnable to the retailer. The issue may
be obvious:
why should I buy it if you offer your product for free? I am more than
willing
to send you, the manufacturer, the opened software along with the sales
receipt in order to
get my money back. Again, I appreciate your prompt attention to this
matter.
Thank you,
Andrew k. Wilson
