On Fri, 21 Dec 2007 20:52:54 +0000 Brian Barker wrote: > At 09:16 22/12/2007 +1300, Michael Adams wrote: > >There does seem to be an online form somewhere which has the words > >"YOU MUST GIVE A SUMMARY HERE" in the subject line, in which people > >frequently do not recognise that they are meant to replace the > >subject line with their own. I do not even know where this form is > >to see why they get it mixed up. It is possibly on the forums. > > The source of this is indeed difficult to spot. It's at > http://www.openoffice.org/contact.html . There are two links to the > Users list on that page: one has "subject=[moderated] YOU MUST GIVE A > SUMMARY HERE" and the other just "subject=[moderated]". > > It's worth noting that this is on a page headed "Contacting > OpenOffice.org", which may well explain why so many posters think > they are contacting OpenOffice itself in some sense, not a group of > users like themselves. Perhaps they avoid the "Free Community > Support" at http://support.openoffice.org/ , preferring the idea of > contacting the organisation - and then think they are. >
Ah ha! No wonder i couldn't find it. It is not an online form as I suspected but an HTML <A> with the subject in the HREF=<MAILTO:XXX> Perhaps an online form with a captcha is needed instead. Then they can at least choose from a drop-down list for their subject. Still doesn't explain why troll/idiot (what a sad sense of humour) thinks that people are invited to change the subject line of existing posts. -- Michael All shall be well, and all shall be well, and all manner of things shall be well - Julian of Norwich 1342 - 1416 --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
