Good Morning all

Googling <Open Office> brings up the openoffice.org site as first listed.

Googling <OpenOffice> bring up as first listed a sponsored link. <http://suite-2008.com/index.asp?aff=007&camp=gg_office_uk&se=google&gclid=CJr26M2M6ZECFQxTQgodLBkJfA>

The latter gives no indication at the outset there will be a charge for the download ... except the give away of a Support tab.

Is there anything the Big Guns can do about that?

Sneaky to say the least.

Yours aye

Ike Dawson
Teesdale, Co Durham


At 19:34 28/02/2008, you wrote:
I fully agree with ccornell. Making people to feel dumb is WRONG..... both here and in real life.

One thought... why does so many people surf in to "the wrong" site that cost them money... and how is those people able to find this mail-forum _*after *_they bought an CD/download for 29:95 or something like that.

I tried to Google OpenOffice and I get hits that directed me to www.openoffice.org.

I think that most of the people that are going to www.openoffice.com ets., and at least at this site (www.openoffice.com) they had "Free 24/7 technical support" as one of the special features.
So why don´t they try to get support there?


I´m sure that the "dot-com adress" is something people think is the "right" site and they surf in and buy an download....

  1. These people _*can´t know*_ that the right site has an dot-org
     extension. Here it is important that OO.o community is more
     visible in media, ads, etc, so people will recognice OpenOffice
     and they will come to the right site.
  2. These people _*can´t know*_ that OpenOffice don´t cost anything,
     ´cause they surfed in to the wrong place and bought an download,
     paying for it.


More ads in media??? Is that a solution ??? Not sure, but if the community isn´t visible, people don´t find the site..


Best regards


// Per




ccornell - OpenOffice.org skrev:

People have been conditioned to believe that good software must be expensive software and that free software must be full of malware, spyware and viruses. You cannot fault people for thinking this way when you look at the computing world they have to face. We need to take this all into consideration when we explain to people that OpenOffice.org is free to download and free to use. For a large portion of the population, this is the very first time they have encountered open source software. It is a chance that we can educate them without making them feel dumb about it. Maybe we can help them make those first steps to breaking free from Microsoft vendor lock-in and see that there really are choices for office software, and even operating systems.

C.


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