Well now the poor old guy we called is going to be really confused.  I
almost feel bad...

Shaun

On Fri, Aug 1, 2008 at 3:17 PM, Jason Hunter <[EMAIL PROTECTED]> wrote:
> Thanks to everyone who let us know about the "terrance melton carver" user
> generating lots of mails to the [email protected] list.  We've stopped
> the traffic, and we want to apologize.
>
> The mails were the result of a coding error, not a malicious person.
>
> The "terrance" account was designed to silently listen to the mailing list
> in order to produce an archive record for markmail.org.  The account was not
> designed to send email.  The only time it is allowed to send email is to (a)
> confirm its subscription and (b) confirm its unsubscription.
>
> What happened this morning is that a regular user sent an email soliciting
> an unsubscribe confirmation:
>  http://www.openoffice.org/servlets/ReadMsg?list=users&msgNo=184018
>
> That message caused the "terrance" account to think it was being asked to
> leave the list.  So it responded in the affirmative.  The account then saw
> its own reply, and responded in the affirmative.  Repeat.  Repeat.  It
> generated noise like bad microphone feedback, and we're very sorry.
>
> The "terrance" code is supposed to only respond to "authoritative" emails --
> not emails from regular users, and certainly not messages from itself.
>  Somehow all these emails today were seen as "authoritative" and we're
> working to figure out why.
>
> We've been operating markmail.org for about 10 months now, listening to and
> archiving more than 4,000 lists, and this is the first time anything like
> this has happened.  It's especially disappointing that it had to happen on
> one of the most widely subscribed lists and before you guys had a chance to
> get to know us.  We just started this month working with Sun and CollabNet
> to get the OpenOffice lists archived.
>
> Again, we're sorry.  The last thing we ever intended was to generate noise
> on a list.
>
> -jh-
>
>
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