Solr is 100% open source, Apache 2.0 permissively licensed forever, with no bills attached :)
Jan > 10. feb. 2022 kl. 11:08 skrev Janelleh Tang > <[email protected]>: > > Hi Jan, > > Thanks for getting back with your advice. > > Meanwhile, I understand that Solr is an open source enterprise search > platform, may I double check that there is no such thing as "subscription" > (or license) required? Just hope to eliminate one of the guesses for why it's > not working. > As we currently do not have a vendor with developer background (we will > appoint one soon), so hope to double check. Thanks in advance. > > Thanks, > Janelleh > > On 10/2/2022, 5:24 PM, "Jan Høydahl" <[email protected] > <mailto:[email protected]>> wrote: > > Hi Janelleh, > > You have emailed the user-list of the open source Apache Solr project. > We do not know what website software or what version of Solr you are > running, and there is not enough information in the email for us to guess > what is wrong. > Most likely there is a network issue or some software in your stack has > stopped running. > > May I suggest you contact the vendor or your website software, or the > person/team responsible for deploying and running your website servers. They > would be able to debug this for you. > > Jan Høydahl > >> 8. feb. 2022 kl. 03:37 skrev Janelleh Tang >> <[email protected]>: >> >> Hi Solr Team, >> >> On top of my note below, also hope to understand whether it's either related >> to any bug or subscription issue. >> >> Appreciate your advice. >> >> Thanks, >> Janelleh >> ________________________________ >> From: Janelleh Tang <[email protected]> >> Sent: Tuesday, February 8, 2022 10:04 AM >> To: [email protected] >> Cc: Krusty Li >> Subject: Solr search function not working on website >> >> Hi Solr Team, >> >> This is Janelleh from Rosewood Corporate Digital Team. >> We are using Solr search function on our website, we recently we observed >> that it's no longer working on our live site and stage site. When we type >> anything on the search bar, no searching recommendation result is shown. >> May we seek for your advice on the potential root cause? Not sure if there >> is any bug on the Solr platform or any other issue. We checked our whitelist >> domain / DNS setup is proper. >> Since we currently do not have a digital agency with developer that can >> help, your advice is appreciated. >> >> (Just Fyi, to avoid poor user experience, we have currently removed the >> search bar temporarily on our live site until the issue is fixed) >> >> Thanks in advance. >> >> Best Regards, >> >> Janelleh Tang | Corporate Digital Marketing Manager >> >> Rosewood Hotel Group. 21/F K11 Atelier. 728 King’s Road. Quarry Bay. Hong >> Kong SAR >> telephone +852 2138 7508 mobile +852 6173 1312 facsimile +852 2138 2233 >> rosewoodhotelgroup.com >> <http://rosewoodhotelgroup.com/><https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.rosewoodhotelgroup.com%2F&data=04%7C01%7Cjanelleh.tang%40rosewoodhotelgroup.com%7C11c993304cfd49b11d2e08d9ec772773%7Cab7b159c4c984ec690ad428657fc2d45%7C0%7C1%7C637800818820516074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=rNzBo9eGbQ6XBTBnYhOU2EGPL2iWPpbxGWsURmzShyY%3D&reserved=0 >> >> <https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.rosewoodhotelgroup.com%2F&data=04%7C01%7Cjanelleh.tang%40rosewoodhotelgroup.com%7C11c993304cfd49b11d2e08d9ec772773%7Cab7b159c4c984ec690ad428657fc2d45%7C0%7C1%7C637800818820516074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=rNzBo9eGbQ6XBTBnYhOU2EGPL2iWPpbxGWsURmzShyY%3D&reserved=0>> >> >> Please consider the environment before printing this email >> >> >> ***** IMPORTANT INFORMATION ***** >> This message and any attachment are confidential and may be privileged or >> otherwise protected from disclosure. If you are not the intended recipient, >> please notify the sender and delete this message and any attachment from >> your system immediately. Any unauthorized use or dissemination of this >> message in whole or in part is strictly prohibited. > > > > ***** IMPORTANT INFORMATION ***** > This message and any attachment are confidential and may be privileged or > otherwise protected from disclosure. If you are not the intended recipient, > please notify the sender and delete this message and any attachment from your > system immediately. Any unauthorized use or dissemination of this message in > whole or in part is strictly prohibited.
