I was hoping to obtain some assistance. We have used a library to convert MS 
Office documents (docx and pptx) to PDF.

This works perfectly in the development environment and also when running 
Tomcat in a console window.

The moment we run Tomcat as a service this specific component gives and error. 
Unfortunately the error is non-specific so we cannot troubleshoot the origin.

My question is, what would be the difference in running Tomcat as a Service as 
oppose to running it in Console that might cause this problem?

Any assistance would be greatly appreciated!


Additional information:

Tomcat 8.0.36
PDF Library used: zeonpadpdf (Utilises jacob-1.18.jar and jacob-1.18-x64.dll)
OS  - Windows 10 and Windows Server 2012 R2
As a standard we run Tomcat as a service.
JVM 1.8.0_221-b11

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