The rep there was simultaneously accosted by another flyfisher asking the same question about warranty on Redington waders.
The rep's reply: Sage did not assume any warranty obligations through the purchase of Redington, but they would, when possible, replace under warranty when the identical or similar product is still available.
The catch is if you need warranty replacement for any product Sage does not make (i.e. waders), you are out of luck. Also, if you own a top-of-the-line Redington rod (like a DFR which I have or a Nano-Titanium), the best they will be able to do would be replace it with a $195 list Redington rod in current manufacture. So if you bought one of the $650 list rods on the basis of the lifetime guarantee, you are left holding the bag.
I bought my DFR on eBay at a great price several years ago, but it has become my favorite rod, and I am distressed to learn there will be no way of replacing it when it goes to the rod heaven in the sky.
The rep was adamant in saying that Redington's lifetime guarantee was one of the worst things to happen to the rod industry, and he implied that was part of the reason for Redington's financial failure. The guy who was behind Redington's heyday is now with Albright rods.
Comments?
Wes Wada Bend, Oregon
