Have you checked the options for your printer?  Like, paper size ect.  I know 
my printer has options like scale or scale to fit.  My printer also has the 
option to print borderless.  Play around a bit with these settings to make sure 
it's all set to standard printing options.

Christina
On Apr 29, 2012, at 10:09 AM, Eric Caron wrote:

> Hello list,
> 
>       For anyone following this small thread, I am still unsuccessful 
> printing Digit-Eyes labels using my Canon MP620 printer.  I tried Christina's 
> suggestion of printing from preview and the results were the same.  Using the 
> labels that are 30 per page they print about 1 quarter of a Inch too high.  
> Using my work HP laser printer with different Avery labels, but also 30 per 
> page, they print fine.
> 
> I ordered more labels that are a better shape for Digit-Eyes and though I 
> meant to get labels I could use on both Ink Jet and Laser printers, the 
> receipt shows they are Laser labels.  Thus, I'm going to use my work printer.
> 
> One big tip for new users like me.  Once you get the labels printed they are 
> much easier to use if the label is almost completely clear of extra white 
> space.  My secretary used a paper cutter to cut my labels into strips of 
> square Digit-Eyes labels, rather then the long rectangular shape.  This made 
> all the difference for me concerning recognition time with Digit-Eyes.  I 
> went from beginners frustration to efficient fast user just with that change. 
>  The long labels left too much guess work for me to center the camera.  
> Though I thought I was centered I rarely was.  Once I had a square label 
> things worked much  better!
> 
> I am looking forward to trying the close to square, slightly larger,  1 and 
> 1/4 by 1 and 3/4 quarter inch labels I ordered.  I'll certainly send a 
> message with a update.
> 
> Best.
> 
> Eric Caron 
> 
> 
> 
> On Apr 24, 2012, at 4:28 PM, Eric Caron wrote:
> 
>> Hi Christina,
>> 
>>      Thank you for this suggestion.  Can you tell me how to open the PDF in 
>> Preview?  I only know how to follow the steps on the Digit-Eyes site and 
>> open the PDF when I press the link.  I'm entering unknown territory here.
>> 
>> I never thought to question the browser or the PDF area.  I just assumed it 
>> was the printer or something in my printer settings.
>> 
>>      Once I have sighted help I could try other browsers on the mac or my 
>> virtual machine.  However opening in Preview sounds like it would be the 
>> easiest solution.
>> 
>> So, how do I have the page open in Preview?
>> 
>> Eric Caron  
>> On Apr 22, 2012, at 8:58 PM, Christina wrote:
>> 
>>> I had a similar problem.  I was using safari browser on my mac.  For some 
>>> reason if I printed from the Adobe safari plug-in the labels did not print 
>>> in the correct spot.  However, if I opened the pdf with preview instead of 
>>> the browser plug-in, it printed wonderfully.
>>> 
>>> Good luck,
>>> Christina
>>> On Apr 22, 2012, at 1:13 PM, Eric Caron wrote:
>>> 
>>>> hello listers,
>>>> 
>>>>    If anyone out there is using a Canon MP 620 printer with Digit-Eyes I'd 
>>>> love to find out if you had any difficulty getting this printer to print 
>>>> labels  correctly.  I'll be checking in with Cannon and trying a different 
>>>> package of labels soon, but in the meantime I can't seem to get the Avery 
>>>> 8160 labels to work with this printer.  they print just a bit too high.  
>>>> As this seems to be a pretty common printer I'm wondering if anyone has 
>>>> all ready solved this problem.  Also if it is working well for you perhaps 
>>>> you could let me know which labels you are using successfully with this 
>>>> printer?
>>>> 
>>>>    I've been very impressed with the Digit-Eyes web site and the available 
>>>> support.  But, I have this one last step to conquer, before exploring all 
>>>> the possibilities of this app. 
>>>> 
>>>> Eric Caron 
>>>> 
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