I went out and purchased a router to use with this smcd3gnv gateway
modem/router I got from comcast. Here's the new fun. the router is not
getting an IP from the gateway though my laptop and destop are.
----- Original Message -----
From: "Dean Adams" <[email protected]>
To: <[email protected]>
Sent: Friday, May 18, 2012 02:49
Subject: Re: no wifi connection
Hi RDLW,
Try entering the ip address subnet mask router ip address and the dns
setting manually so for example if you router is using the ip address range
of 192.168.1.1 to 192.168.1.254 set your iphone to an ip address that no
other device is using if all devices are getting there Ip Address's via dhcp
you should be able to go into your router and there will be a section where
you can check what address are being assigned so if your router is assigning
address's as above give your Iphone an Ip address of 192.168.1.15 subnet
mask of 255.255.255.0 router ip 192.168.1.1 and Dns is the same as the
routers address but I use the Google Dns servers which are 8.8.8.8 and
8.8.4.4 all these setting are manual ones give it a go and let me know how
you get on. And what model and brand is your router.
Regards Dean
Sent from Dean Adams Macbook Pro
[email protected]
phone: 0243206031
Mobile: 0428133758
Skype : deanadams9
On 17/05/2012, at 10:30 PM, RDLAW wrote:
Now I'm confused. There were 2 tabs manual and automatic. All this time
manual was checked. I selected automatic and I was able to go from web
page to web page in safari but in the app store it still claims it cannot
connect to iTunes.
----- Original Message ----- From: "Ben Mustill-Rose" <[email protected]>
To: <[email protected]>
Sent: Thursday, May 17, 2012 03:07
Subject: Re: no wifi connection
Hi,
Yes that would be the way I would do it. I'm still pretty sure its a
router issue, but if you wanted to rule the phone out that is what you
should do.
Cheers,
Ben.
On 5/17/12, RDLAW <[email protected]> wrote:
I wil try the google suggestion. When you speak of a clean install are
you
suggesting that I choose "start as new phone".
----- Original Message -----
From: "Ben Mustill-Rose" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 16, 2012 06:37
Subject: Re: no wifi connection
Hi,
The iPhone 4 antenna problem only effected the phone antenna; wireless
apparently was unaffected.
Your case or speedDots won't be blocking the reception which means
something more interestings going on here. At the end of the day, if
you're convinced its the phone, the only way to confirm is to do a
clean restore - E.G. not from a backup and see if wifi works.
Have you tried googling router model iphone 3gs where router model
would be replaced with the model of your router? That should bring up
people with the same problem if its a router issue.
Cheers,
Ben.
On 5/16/12, Eric Oyen <[email protected]> wrote:
depends on the model of your phone. the iphone 4 had the weird antenna
issue
(a design flaw) and having a rubber boot around the phone resolved the
issue. not sure about the 4S though. I have a 3GS here and have no
trouble
connecting into my wireless router or any other. I am not sure where
the
antenna is on the 3GS but it works very well for 3 year old
technology.
-eric
On May 15, 2012, at 11:03 PM, RDLAW wrote:
Today I took the router down to wep 128 and still could not get in.
My
laptop has no problem connecting and going on line. I discovered
today
that the router is set for "b, g, & n". I finally found it in the
gateway's web interface.
Where is the embedded antenna suppose to be on the phone? Is it at
all
possible that the speed dots overlay could be blocking it?Or the case
I'm
using?
----- Original Message ----- From: "Ben Mustill-Rose" <[email protected]>
To: <[email protected]>
Sent: Tuesday, May 15, 2012 04:23
Subject: Re: no wifi connection
There are multiple reasons why open wireless networks might have
done
that.
Until you can actually confirm by yourself that its accepting 11G
connections this is what I'm guessing is the problem.
Of course, you could try resetting the phone which from memory
solved
Marks issue, but I'm still putting my money on a router problem.
Cheers,
Ben.
On 5/15/12, RDLAW <[email protected]> wrote:
I'm going by what cs has shared with me bc there is nothing in the
web
interface that gives that information. Plus, today I found a open
wireless
at my grocery store and it sat at network in progress for over 5
minutes.
----- Original Message -----
From: "Ben Mustill-Rose" <[email protected]>
To: <[email protected]>
Sent: Monday, May 14, 2012 04:41
Subject: Re: no wifi connection
Hi,
Have you confirmed yourself that its broadcasting on all bands or
are
you going by what customer support is telling you? Wifi on the
iPhone
is usually very good; Marks issue that he posted the solution to
the
other day is the first time that I can remember on the list where
its
been a problem with the i device as opposed to the access point.
We get wifi problems posted to the list around once a month and
nearly
always, it turns out to be an issue with the router.
Cheers,
Ben.
On 5/14/12, RDLAW <[email protected]> wrote:
I have a 3gs. I've been assured that the gateway is broadcasting
on
all
bands. Yet, I get nothing.
----- Original Message -----
From: "Ben Mustill-Rose" <[email protected]>
To: <[email protected]>
Sent: Sunday, May 13, 2012 08:48
Subject: Re: no wifi connection
Hi,
What iPhone are you using? It could be that for some strange
reason
its only broadcasting 11n which on a 3GS won't work.
Cheers,
Ben.
On 5/13/12, RDLAW <[email protected]> wrote:
Ever since I upgraded to a new gateway modem/router I cannot
connect
wirelessly. Is it possible that the gateway is too fast? this
gateway
is
from Comcast who assures me it should work with the iPhone.
they
say
the
broadcast covers everything from B on up. I haven't called
ITunes
support
because the phone is out of warrantee, It is a hand-me-down,
and
at
this
time their fees are out of my budget. Any suggestions are well
apreciated.
I have already tried:
forget this and resetting the network on the phone.
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