Hi RDLW,
Try entering the ip address subnet mask router ip address and the dns
setting manually so for example if you router is using the ip address range of
192.168.1.1 to 192.168.1.254 set your iphone to an ip address that no other
device is using if all devices are getting there Ip Address's via dhcp you
should be able to go into your router and there will be a section where you can
check what address are being assigned so if your router is assigning address's
as above give your Iphone an Ip address of 192.168.1.15 subnet mask of
255.255.255.0 router ip 192.168.1.1 and Dns is the same as the routers address
but I use the Google Dns servers which are 8.8.8.8 and 8.8.4.4 all these
setting are manual ones give it a go and let me know how you get on. And what
model and brand is your router.
Regards Dean
Sent from Dean Adams Macbook Pro
[email protected]
phone: 0243206031
Mobile: 0428133758
Skype : deanadams9
On 17/05/2012, at 10:30 PM, RDLAW wrote:
> Now I'm confused. There were 2 tabs manual and automatic. All this time
> manual was checked. I selected automatic and I was able to go from web page
> to web page in safari but in the app store it still claims it cannot connect
> to iTunes.
> ----- Original Message ----- From: "Ben Mustill-Rose" <[email protected]>
> To: <[email protected]>
> Sent: Thursday, May 17, 2012 03:07
> Subject: Re: no wifi connection
>
>
>> Hi,
>>
>> Yes that would be the way I would do it. I'm still pretty sure its a
>> router issue, but if you wanted to rule the phone out that is what you
>> should do.
>>
>> Cheers,
>> Ben.
>>
>> On 5/17/12, RDLAW <[email protected]> wrote:
>>> I wil try the google suggestion. When you speak of a clean install are you
>>> suggesting that I choose "start as new phone".
>>> ----- Original Message -----
>>> From: "Ben Mustill-Rose" <[email protected]>
>>> To: <[email protected]>
>>> Sent: Wednesday, May 16, 2012 06:37
>>> Subject: Re: no wifi connection
>>>
>>>
>>>> Hi,
>>>>
>>>> The iPhone 4 antenna problem only effected the phone antenna; wireless
>>>> apparently was unaffected.
>>>> Your case or speedDots won't be blocking the reception which means
>>>> something more interestings going on here. At the end of the day, if
>>>> you're convinced its the phone, the only way to confirm is to do a
>>>> clean restore - E.G. not from a backup and see if wifi works.
>>>> Have you tried googling router model iphone 3gs where router model
>>>> would be replaced with the model of your router? That should bring up
>>>> people with the same problem if its a router issue.
>>>>
>>>> Cheers,
>>>> Ben.
>>>>
>>>> On 5/16/12, Eric Oyen <[email protected]> wrote:
>>>>> depends on the model of your phone. the iphone 4 had the weird antenna
>>>>> issue
>>>>> (a design flaw) and having a rubber boot around the phone resolved the
>>>>> issue. not sure about the 4S though. I have a 3GS here and have no
>>>>> trouble
>>>>> connecting into my wireless router or any other. I am not sure where the
>>>>> antenna is on the 3GS but it works very well for 3 year old technology.
>>>>>
>>>>> -eric
>>>>>
>>>>> On May 15, 2012, at 11:03 PM, RDLAW wrote:
>>>>>
>>>>>> Today I took the router down to wep 128 and still could not get in. My
>>>>>> laptop has no problem connecting and going on line. I discovered today
>>>>>> that the router is set for "b, g, & n". I finally found it in the
>>>>>> gateway's web interface.
>>>>>> Where is the embedded antenna suppose to be on the phone? Is it at all
>>>>>> possible that the speed dots overlay could be blocking it?Or the case
>>>>>> I'm
>>>>>> using?
>>>>>> ----- Original Message ----- From: "Ben Mustill-Rose" <[email protected]>
>>>>>> To: <[email protected]>
>>>>>> Sent: Tuesday, May 15, 2012 04:23
>>>>>> Subject: Re: no wifi connection
>>>>>>
>>>>>>
>>>>>>> There are multiple reasons why open wireless networks might have done
>>>>>>> that.
>>>>>>> Until you can actually confirm by yourself that its accepting 11G
>>>>>>> connections this is what I'm guessing is the problem.
>>>>>>> Of course, you could try resetting the phone which from memory solved
>>>>>>> Marks issue, but I'm still putting my money on a router problem.
>>>>>>>
>>>>>>> Cheers,
>>>>>>> Ben.
>>>>>>>
>>>>>>> On 5/15/12, RDLAW <[email protected]> wrote:
>>>>>>>> I'm going by what cs has shared with me bc there is nothing in the
>>>>>>>> web
>>>>>>>> interface that gives that information. Plus, today I found a open
>>>>>>>> wireless
>>>>>>>> at my grocery store and it sat at network in progress for over 5
>>>>>>>> minutes.
>>>>>>>> ----- Original Message -----
>>>>>>>> From: "Ben Mustill-Rose" <[email protected]>
>>>>>>>> To: <[email protected]>
>>>>>>>> Sent: Monday, May 14, 2012 04:41
>>>>>>>> Subject: Re: no wifi connection
>>>>>>>>
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Have you confirmed yourself that its broadcasting on all bands or
>>>>>>>>> are
>>>>>>>>> you going by what customer support is telling you? Wifi on the
>>>>>>>>> iPhone
>>>>>>>>> is usually very good; Marks issue that he posted the solution to the
>>>>>>>>> other day is the first time that I can remember on the list where
>>>>>>>>> its
>>>>>>>>> been a problem with the i device as opposed to the access point.
>>>>>>>>> We get wifi problems posted to the list around once a month and
>>>>>>>>> nearly
>>>>>>>>> always, it turns out to be an issue with the router.
>>>>>>>>>
>>>>>>>>> Cheers,
>>>>>>>>> Ben.
>>>>>>>>>
>>>>>>>>> On 5/14/12, RDLAW <[email protected]> wrote:
>>>>>>>>>> I have a 3gs. I've been assured that the gateway is broadcasting on
>>>>>>>>>> all
>>>>>>>>>> bands. Yet, I get nothing.
>>>>>>>>>>
>>>>>>>>>> ----- Original Message -----
>>>>>>>>>> From: "Ben Mustill-Rose" <[email protected]>
>>>>>>>>>> To: <[email protected]>
>>>>>>>>>> Sent: Sunday, May 13, 2012 08:48
>>>>>>>>>> Subject: Re: no wifi connection
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>> Hi,
>>>>>>>>>>>
>>>>>>>>>>> What iPhone are you using? It could be that for some strange
>>>>>>>>>>> reason
>>>>>>>>>>> its only broadcasting 11n which on a 3GS won't work.
>>>>>>>>>>>
>>>>>>>>>>> Cheers,
>>>>>>>>>>> Ben.
>>>>>>>>>>>
>>>>>>>>>>> On 5/13/12, RDLAW <[email protected]> wrote:
>>>>>>>>>>>> Ever since I upgraded to a new gateway modem/router I cannot
>>>>>>>>>>>> connect
>>>>>>>>>>>> wirelessly. Is it possible that the gateway is too fast? this
>>>>>>>>>>>> gateway
>>>>>>>>>>>> is
>>>>>>>>>>>> from Comcast who assures me it should work with the iPhone. they
>>>>>>>>>>>> say
>>>>>>>>>>>> the
>>>>>>>>>>>> broadcast covers everything from B on up. I haven't called ITunes
>>>>>>>>>>>> support
>>>>>>>>>>>> because the phone is out of warrantee, It is a hand-me-down, and
>>>>>>>>>>>> at
>>>>>>>>>>>> this
>>>>>>>>>>>> time their fees are out of my budget. Any suggestions are well
>>>>>>>>>>>> apreciated.
>>>>>>>>>>>> I have already tried:
>>>>>>>>>>>> forget this and resetting the network on the phone.
>>>>>>>>>>>>
>>>>>>>>>>>> --
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