I am working with an individual who just received the Refresh-a-Braille unit. We had no problems in pairing the device, but we did encounter difficulty in plugging in the charger into the display's connector. Even with sighted assistance, we could not get the charger in far enough in order to get the unit charging. We resorted to using a fork to push thew connector in the final distance, but this is no solution. Also, because the USB port and accompanying plug are not exposed, it appears once must remove the plug by pulling on the wire, again not a good idea. I know a number of you use this display. Do you use the USB cable that came with the unit, or did you get a thinner USB cable? Quite honestly, I am surprised at what I consider to be a really poorly designed connector for this display. Any help is appreciated.
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