Hi Scott,

How do you locate the proper portion of the cable to unplug?  Any 
recommendations for plugging in the cable?

Les
On Jul 18, 2012, at 7:37 PM, Scott Howell wrote:

> I use the display and the cable. With practice I have been able to connect 
> and disconnect the cable without pulling the cable itself. I agree it is not 
> an ideal design.
> 
> On Jul 18, 2012, at 5:09 PM, Les Kriegler <[email protected]> wrote:
> 
>> I am working with an individual who just received the Refresh-a-Braille 
>> unit.  We had no problems in pairing the device, but we did encounter 
>> difficulty in plugging in the charger into the display's connector.  Even 
>> with sighted assistance, we could not get the charger in far enough in order 
>> to get the unit charging.  We resorted to using a fork to push thew 
>> connector in the final distance, but this is no solution. Also, because the 
>> USB port and accompanying plug are not exposed, it appears once must remove 
>> the plug by pulling on the wire, again not a good idea.  I know a number of 
>> you use this display.  Do you use the USB cable that came with the unit, or 
>> did you get a thinner USB cable?  Quite honestly, I am surprised at what I 
>> consider to be a really poorly designed connector for this display.  Any 
>> help is appreciated.
>> 
>> Les
>> 
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