Les,

I know this is not much as an answer, but with Time I have just managed to hit 
the hole pretty accurately. THe connection is not super tight so what I have 
done to remove it is grab the connector as close to the connecting point as I 
can and work it out. One suggestion I read about and had not gotten around to 
trying is adapting a really stiff wire or some piece of material that you can 
rap tape to the usb cable. THis would provide a firmer section to the cable 
which makes it easier to maneuver. Although if you have the case I know a lot 
of folks just leave the cable attached and store it behind the flap of the case 
when closed.
I believe there is a solution, but it would take resources to implement.

On Jul 18, 2012, at 7:56 PM, Les Kriegler <[email protected]> wrote:

> Hi Scott,
> 
> How do you locate the proper portion of the cable to unplug?  Any 
> recommendations for plugging in the cable?
> 
> Les
> On Jul 18, 2012, at 7:37 PM, Scott Howell wrote:
> 
>> I use the display and the cable. With practice I have been able to connect 
>> and disconnect the cable without pulling the cable itself. I agree it is not 
>> an ideal design.
>> 
>> On Jul 18, 2012, at 5:09 PM, Les Kriegler <[email protected]> wrote:
>> 
>>> I am working with an individual who just received the Refresh-a-Braille 
>>> unit.  We had no problems in pairing the device, but we did encounter 
>>> difficulty in plugging in the charger into the display's connector.  Even 
>>> with sighted assistance, we could not get the charger in far enough in 
>>> order to get the unit charging.  We resorted to using a fork to push thew 
>>> connector in the final distance, but this is no solution. Also, because the 
>>> USB port and accompanying plug are not exposed, it appears once must remove 
>>> the plug by pulling on the wire, again not a good idea.  I know a number of 
>>> you use this display.  Do you use the USB cable that came with the unit, or 
>>> did you get a thinner USB cable?  Quite honestly, I am surprised at what I 
>>> consider to be a really poorly designed connector for this display.  Any 
>>> help is appreciated.
>>> 
>>> Les
>>> 
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