Jennifer, just out of curiocity, did you close all apps and do at least a 
reboot or even better a reset network settings before trying the over the air 
update? I am just asking because on my 5S the over the air update part after 
the Voiceover said it was rebooting took around 10 or 12 minutes and for one of 
my employees who has an iPhone 6 it was exactly the same. It was also about 
that time upgrading my wife's iPhone 6 via iTunes so in our 3 cases it seemed 
not to make a difference whether you upgraded over the air or via iTunes. But 
while many say this reset network settings is nonsense, we did this in all 3 
cases and the update went quickly and without any issues.


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Jenifer Barr
Sent: Saturday, September 19, 2015 7:21 AM
To: [email protected]
Subject: Re: Updating to IOS 9... phone is a brick!!! Help!

Have my phone back!!! I had to end up using iTunes. That was fun! lol. If 
anyone has the same problem, this update takes a long time through your 
phone... so don't touch it for about an hour. I was told this from a friend who 
I called to rescue me after the home and power together didn't work! Thanks Amy 
for letting me know I' wasn't the only one. 

Jenifer Barr
Sent from my iPhone

> On Sep 19, 2015, at 9:51 AM, Amy Ruell <[email protected]> wrote:
> 
> Had to wait about 10 minutes. 
> 
> 
> Sent from my iPhone
> 
>> On Sep 19, 2015, at 9:30 AM, Jenifer Barr <[email protected]> wrote:
>> 
>> Thanks Amy.  How long after you held both buttons did it take for your
>> phone to resurrect?  LOL.  Still waiting about it's been about three
>> minutes.
>> Jen
>> 
>>> On 9/19/15, Amy Ruell <[email protected]> wrote:
>>> I had the same experience. What I ended up doing was holding down the power
>>> and home button for about 25 seconds and then releasing. Eventually, my
>>> phone came back to life.
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Sep 19, 2015, at 9:21 AM, Jenifer Barr <[email protected]> wrote:
>>>> 
>>>> So I decided today to install IOS 9.  Bad idea!!!  The last thing my
>>>> phone said about a half hour ago was "phone rebooting".  After about
>>>> 20 minutes of waiting, I tried resetting with the power and lock
>>>> button for 10 seconds or so... nothing.  Now what do I do?  Help!!!
>>>> Thanks,
>>>> Jen
>>>> 
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