Hi, I restored from an iTunes backup, and the James voice, which is the one I regularly use, was already downloaded and ready to go. So this isn't a universal problem. I sure hope it resolves soon.
Best, Anna > On Sep 26, 2015, at 4:36 PM, Alan Lemly <[email protected]> wrote: > > Mary, > > I've seen your post originally on macvisionaries where I replied but since > you've moved the message to viphone which I think is a better spot for it, > I'm including my other reply below. > > Alan > > Mary, > > I got that exact message back in February after getting a new iPhone 6 and > restoring my encrypted backup from iTunes when I went to Voice Dream to > re-Download my purchased voices. The problem eventually resolved itself but > I wrote to Winston at the time and am including his response following my > signature. > > Alan > > Hi, > > Thanks for reaching out. > > The voices files are hosted on Amazon. I have heard of these issues, and a > few times I ran into them myself. It's very strange to me. But in all cases, > the problems are results a few days later or on a different network. If this > is not the case, I would like to find out. > > In the next update, we're moving to a different type of hosting service on > Amazon. I hope it'll improve things. > > Best, > > Winston. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Mary Otten > Sent: Saturday, September 26, 2015 11:19 AM > To: [email protected]; [email protected] > Subject: Voice dream reader voice restoration failed on new phone > > Curious if anyone with a new iPhone 6 or 6S has had difficulty restoring > their previously purchased voices to the new phone. I have tried now with > two of them. In both instances, it says voice downloading failed. Try when > you have a better network connection.I have a solid Wi-Fi connection. I am > sitting less than 3 feet from my router. So my network connection is > excellent. I wonder what is going on here. It did not ask me for my iTunes > credentials. Which I thought was interesting. I thought I had to do that > before, but maybe not. Anyway, I can't get my voice is back, and am > wondering if there is a solution, short of writing to Winston and waiting > for a response. > Mary > > Sent from my iPhone > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
