Hello Dave,

The reason to update an app in iTunes on your computer is to preserve a 
VoiceOver accessible version of the app should a subsequent update break the 
app on the iOS device.

Previously synchronized apps are no longer copied from an iOS device to iTunes 
on a computer during sync sessions.

Mark

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Dave
Sent: Wednesday, November 25, 2015 2:03 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

why not just update your apps, through the update tab on your phone. I find it 
much easier!

-----Original Message-----
From: Monica Jones
Sent: Wednesday, November 25, 2015 9:11 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Goodness! I'll just continue to update through my phone. I don't care if 
they're on the computer or not; I'll just check my purchase history.


-----Original Message-----
From: M. Taylor
Sent: Tuesday, November 24, 2015 6:27 PM
To: viphone@googlegroups.com
Subject: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

Hello All,

I am cross-posting this to both the Mac Visionaries and v iPhone mailing list 
because I think the steps described below will apply to both the Windows and 
Mac versions of iTunes.

Today, in iTunes for Windows, I received a couple of download errors when 
attempting to update a couple of apps.  The errors, effectively stated, that 
the download URLs were invalid.

NOTE 1:
I use Jaws 16 for Windows on this particular PC.  I make extensive use of the 
Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
The computer in this scenario does not have an actual touch screen.

Summary:
My solution was to cancel the download session, then right-mouse click on each 
of the problem apps which displayed a list of options including one to show the 
app in the App Store.  Once there, I simply clicked the download button for the 
app at which point it downloaded properly.  Upon checking for updates, again, 
the problem app was no longer listed.

NOTE 2:
The reason I update my apps via iTunes on a desktop is because, as of iOS 9.x, 
updated apps are no longer automatically copied from the iOS device to the 
computer during sync sessions.

Steps:
The scenario in iTunes for Windows goes something like the following:

1.
Open iTunes and go to the Update apps section.  A list/grid of all the apps 
that have updates available should be displayed.  If not, then click the Check 
for Updates button.

2.
Select Update All.

3.
As the apps are successfully updated, they will be removed from the list/grid.

4.
If there is an app that cannot be updated for various reasons, a dialog box 
will be displayed with a cursory explanation as to why the download failed.
At this point you can attempt to resume the download, at which point it will be 
successful; if not, go to the next step.

5.
If any of the apps fail to download, iTunes will be placed into pause mode.
Your only option at this point will be to attempt to resume the download at 
which point failure will occur again.  The only way to get out of this loop, at 
least, the only way I have discovered, is to close iTunes.

6.
Re-open iTunes.  You should immediately be returned to the most recently viewed 
area of the application.  In this scenario, the Apps update area.

7.
At this point your update list/grid will only contain the apps that have failed 
to update.  Right-mouse click on each app.  From the resulting Shortcut list, 
select "Show in iTunes Store".

8.
Once the app is displayed in the iTunes Store, simply select the Download 
button.  Upon successful download, the app will no longer appear in the Apps 
Update area of iTunes.

Good Luck,

Mark


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