Hi Sarah,

There is always a small possibility that it is a hardware issue in which case 
you should contact Apple support or, if you live near an Apple Store, go there 
and get them to check it out and replace the phone if necessary.



-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Sarai Bucciarelli
Sent: Monday, February 1, 2016 2:08 PM
To: [email protected]
Subject: Re: iphone 6s fingerprint reader

I am having the exact issue!
> On Feb 1, 2016, at 6:53 AM, Kimber Gardner <[email protected]> wrote:
> 
> I have the problem with the fingerprint on my 6. I have rescanned my 
> thumbprint many times. It works for a day or two then simply stops 
> recognizing until I rescan my finger. I thought it was a hardware 
> issue with my phone.
> 
> Kimber
> 
> On 1/31/16, Sarai Bucciarelli <[email protected]> wrote:
>> Hi:
>> Has anyone had trouble keeping your fingerprint set with the 6s? I 
>> set it, but it will eventually start not recognizing. Any tips?
>> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
>> 
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> --
> Kimberly
> 
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Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

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