When I got my 5s, the guy at the A T and T store told me that for the best 
results, wash your hands first with soap and water.  So I did that and it 
worked just fine.  From time to time I may have a problem with the sensor not 
reading my finger print and I get a try again message.  If it fails the second 
time, I know the tries are limited so I'll go wash my hands and all will work 
again.  Hope this suggestion works for you too!


Alan

Sent from my iPad Air

> On Feb 1, 2016, at 2:07 PM, Sarai Bucciarelli <sarai.bucciare...@gmail.com> 
> wrote:
> 
> I am having the exact issue!
>> On Feb 1, 2016, at 6:53 AM, Kimber Gardner <kimbersinbox1...@gmail.com> 
>> wrote:
>> 
>> I have the problem with the fingerprint on my 6. I have rescanned my
>> thumbprint many times. It works for a day or two then simply stops
>> recognizing until I rescan my finger. I thought it was a hardware
>> issue with my phone.
>> 
>> Kimber
>> 
>>> On 1/31/16, Sarai Bucciarelli <sarai.bucciare...@gmail.com> wrote:
>>> Hi:
>>> Has anyone had trouble keeping your fingerprint set with the 6s? I set it,
>>> but it will eventually start not recognizing. Any tips?
>>> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
>>> 
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>> Kimberly
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> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> 
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