Hello Scott. yeah, I think AT&T really dropped the ball with the data
shared plans. Also, they haven't trained their reps correctly either. I
had a similar experience as you when calling them to see what's what? I
finally just looked at the web site and got the prices that way. They at
least have it laid out in tables and so I was able to make sense of the
pricing structures. The data plan shared system isn't too confusing
really once I saw it, but still, better training is in order.
I've always been a happy customer in terms of how I've been treated,
meaning that I have always gotten a nice rep, patient reps, and have
never been talked down to. However that doesn't mean that I'll always
stay with them just because the treat me right either. I have 3 phones
on my plan, 1 isn't on contract, 1 has about 5 months left, and
unfortunately 1 just got a new 2 year contract in January when I got my 4S.
So, we'll see what's up in the near future.
Really in the end whether it's Verizon, Sprint, or AT&T, they will all
find a way to get the most money out of you, however right now Verizon
is looking rather juicy for the simple reason they aren't allowed to
charge you for tethering.
--
Raul A. Gallegos
Texting on your smartphone in your smart car still makes you an idiot.
Home Page: http://raulgallegos.com
Twitter: https://twitter.com/rau47
Facebook: http://facebook.com/rau47
On 8/30/2012 5:20 AM, Scott Howell wrote:
Raul,
I really wonder if AT&T just wants to drive customers away because they sure as hell seem intent on
doing just that. I had a long conversation with AT&T customer service and it was apparent they
could not even accurately explain the plans. I had to talk to two different reps to get the story. THe
part that really has me rankled is that when iOS 6 is released, I have read and AT&T confirmed that
if you wanted to use Face TIme on the 3G network you would have to be covered by one of the shared data
plans. Now regardless of how often I would use Face Time, I cannot imagine that AT&T can block this
service. I understand it is their network, but I did not sign a contract that limited me to specific
protocols etc. either. I am not sure what AT&T's plans are, but they really do seem to have lost
interest in customer service. So, I for one will not be upgrading and in fact I cannot wait until next
October when my AT&T contract ends because my hope is the field of opportunity will be broad
er.
I am pretty disappointed in how AT&T has handled the whole shared data plan
issue. THey really could have capitalized on the opportunity and really made it a
sweet deal for customers-create a win win situation, but guess that was not their
goal.
On Aug 29, 2012, at 11:43 PM, Raul A. Gallegos <[email protected]> wrote:
Hi, there was a recent judgement passed against Verizon that they had to provide
tethering for free. Whether the other big name cell guys will follow suit is
anyone's guess. So, right now AT&T still charges for tethering services. Many
people with jailbroken cell phones use an app called PDA Net and then they can
tether on their existing data.
On another note, I agree that the new data shared plan that AT&T is so-called
offering is a joke. It will end up costing us more than what we pay now for our 3
phones if we switch to it. Unlimited minutes? Big deal. I get that already thanks
to Google Voice. So, it's not an attractive deal for me. Now, if they only charged
like $9.99 per extra phone then it would be worth considering, but not right now.
--
Raul A. Gallegos
I'm such a klutz! I just tripped over my cordless phone.
Home Page: http://raulgallegos.com
Twitter: https://twitter.com/rau47
Facebook: http://facebook.com/rau47
On 8/26/2012 6:45 PM, Jenifer wrote:
Does at&t?
On Aug 26, 2012, at 6:34 PM, "CD" <[email protected]> wrote:
Verizon has tethering free but I haven't figured out how to do it either.
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Jenifer
Sent: Sunday, August 26, 2012 3:28 PM
To: The iPhone List
Subject: iPhone as personal hotspot.
Hi all.
How would I set my iPhone 4S as a personal wy-fy hotspot that I can connect
my Mack to? I have wy-fy at home but not anywhere else. Any suggestions?
Thanks in advance.
Jenifer
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