Alan,
Yeah, it is super weird that one device works while the other doesn't.
Also, yay, someone else who thinks the way I do about xp. It suits my
needs, I'll upgrade when my desktop dies.
All I use itunes for is putting music on my devices, so because one of
my devices works I can see no real reason to upgrade. If neither
device synced that'd be different.
Thanks for the good luck, I hope I can get this working, ugh.

On 5/21/16, Alan Lemly <[email protected]> wrote:
> Cheryl,
>
> I agree with you one hundred percent and I still use my Windows XP box to
> run older programs that I had no interest in acquiring versions compatible
> with Windows 7. I've always believed that you should run the operating
> system that you know and that runs the programs you need to get your work
> done. Windows XP still does an awful lot of that for me.
>
> That's great that your iPhone running iOS 9.x is still working with iTunes
> 11.4 but it is a bit curious based on what I've also read. Your iPod is
> acting more as I would expect but the inconsistency of the two devices is
> baffling.
>
> Good luck managing the inconsistency and I'll keep my fingers crossed that
> your iPhone and iTunes keep on working.
>
> Alan
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf
> Of Cheryl LeFurgey
> Sent: Friday, May 20, 2016 6:39 PM
> To: [email protected]
> Subject: Re: Weird itunes mystery.
>
> Alan,
>
> Everything I've googled does support the idea that ITunes 12.x is required,
> that's why the fact that my phone will sync is such a mystery. Not that i'm
> complaining, of course!
> I can connect my phone, it pops up in my sources list, and I can add music
> to it, which is all i use itunes for.
> Yeah, if I do call, the people at apple will probably hear the words windows
> xp and start laughing. Well no, but everyone else says xp is outdated, not
> secure, bla bla bla. It works just fine here, I have no issues, I'll update
> when I'm good and ready.
> Hopefully I can get this resolved, it's kind of annoying to have an ipod and
> not be able to play music on it. I mean sure I could copy my library to
> dropbox and use that app to play music, but that kind of defeats the
> purpose, IMO.
>
> On 5/20/16, Alan Lemly <[email protected]> wrote:
>> Cheryl,
>>
>> I wish I had an answer for you but I was under the impression that
>> those running iOS 9.x had to run iTunes 12.x to get correct iTunes
>> behavior with their iDevices for things like syncing and backing up.
>> Since you were getting your iTunes 11.4 to sync okay before this
>> problem arose, I guess something about my information was incorrect. I
>> too have a desktop system running Windows XP but I'm transitioning to
>> another desktop system running Windows 7 which is the one on which I
>> run iTunes. I ran iTunes 11.4 on my Windows 7 system until day before
>> yesterday when I upgraded it to version
>> 12.4 since I was finally ready to upgrade to iOS 9.x and believed
>> iTunes 12.x was required to get correct functionality between iTunes
>> and a device running iOS 9.x.
>>
>> As Richard suggested, maybe Apple Accessibility will be able to help
>> but I suspect they're going to start that upgrade your iTunes rallying
>> cry when they learn you're running iTunes 11.4.
>>
>> I hope you're able to resolve your issue.
>>
>> Alan Lemly
>>
>> -----Original Message-----
>> From: [email protected] [mailto:[email protected]] On
>> Behalf Of Richard Turner
>> Sent: Friday, May 20, 2016 10:08 AM
>> To: [email protected]
>> Subject: Re: Weird itunes mystery.
>>
>> Not to sound like a broken record, but have you called Apple
>> Accessibility?
>> 877-204-3930?
>> Richard
>>
>>
>>  The problem with people who have no vices is that generally you can
>> be pretty sure they're going to have some pretty annoying virtues.
>> Elizabeth Taylor (Sent from my iPhone 5S)
>>
>>> On May 20, 2016, at 7:11 AM, Cheryl LeFurgey <[email protected]>
>>> wrote:
>>>
>>> Hi, everyone.
>>> First, before I get into what's going on, let me say that i'm using
>>> an ipod touch fifth gen, and that my computer is running windows xp
>>> and Itunes 11.4.
>>> Yes, I know, my OS is ancient, please don't tell me that.
>>> Now, on to the mystery.
>>> About a month ago, I downloaded an AudioBoom update, didn't like it,
>>> and tried to go back to the previous version.
>>> Unfortunately, I didn't have the right version on my computer, so I
>>> restored my ipod from an icloud backup in order to get my previous
>>> app back.
>>> The restore worked, eventually. The first few times it kept saying it
>>> couldn't copy some of my apps because they weren't available, but I
>>> was eventually able to complete a restore.
>>> I import all of my music from cds, using itunes to sync it to my ipod.
>>> Because of the restore, my music wasn't coppied over.
>>> So I tried to sync my ipod to get my music back, only to be told that
>>> my ipod couldn't be used because it required a newer version of
>>> itunes.
>>> Now, for the mystery. My iphone 5, which is running the exact same
>>> version of IOS as my ipod (when this started it was 9.3.1, and still
>>> happens with 9.3.2), will sync just fine.
>>> i've tried everything I can think of to get this working, with no
>>> success. I even downloaded the IPSW file for IOS9.3.1, put my ipod
>>> into recovery mode and restored with that, no luck.
>>> Now, there is a newer version of itunes that'll work on xp, but I
>>> don't like itunes 12, and because my phone will still sync fine, see
>>> no real reason to update.
>>> Has anyone had this kind of thing happen to them? If so, what can I
>>> do to get my music back onto my ipod? I've even tried various wifi
>>> file sharing apps, but they all just keep the files inside
>>> themselves, since apple won't allow us to copy music to the ipod's
>>> internal library without itunes.
>>> Thanks in advance for any suggestions, this is super frustrating.
>>>
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