I agree with these recent messages. Rose, if you can't figure out what is causing the books you purchased not to be available, I suggest calling the usually very helpful toll-free tech support and having them help you get to the bottom of things. You should be able to do all of this in the iPhone app, never mind the computer. Mary
Sent from my iPhone > On Jul 26, 2016, at 1:47 PM, Sieghard Weitzel <[email protected]> wrote: > > And to add to that, I rarely even have to refresh. As soon as I buy a book > and go to the Cloud tab in Audible the book is usually there. If it is not > then try to go to Settings and tap the Refresh Library button. Keep in mind > that this is different from the refresh button that is there on the right > side of the screen when you are not in settings. > > Regards, > Sieghard > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Daniel L. Gervais > Sent: Tuesday, July 26, 2016 10:29 AM > To: [email protected] > Subject: RE: What is with Audible? > > Hi Rose, > > I apologize if I am trying to figure out what is happening. Are you > downloading the book from the Audible site from your computer? > > I know that in the past, I used to download them using the Audible Download > Manager, which once I began the download on the site, the download manager > would download the files and import into iTunes, at which point I would > connect my iPhone and sync to the phone. > > I have long stopped this procedure as it got too complicated. So in an > effort to simplify things, I now just go to the site, whether on my iPhone, > iPad or even on my Windows machine, and buy them from there, but not download > them. > > I then launch my Audible app on either my iPhone or iPad and refresh my > library, at which point the new books appear and I can easily download them > onto my device. I found this process much simpler and easier then having to > download to my computer and sync afterwards. > > I am not sure if this is the same or if perhaps you have a Mac and Audible > has a Mac App, not sure as I don't have a Mac, yet! > > I know that using the method I use to sync books to my Audible app, I've > rarely had an book not sync. I think in the past three years, since I began > doing all through the iDevice, I've only had two books not appear in my list. > For those two books, it was just that their system, although it had noticed > that I purchased those books, something went wrong when it tried to sync and > behaved as if I hadn't bought them. At that time, I just called Audible > themselves and they corrected the issue, and I tried once more and the app > was able to see the books. > > Besides that, each time I purchased books and returned to the app to refresh, > the books appear. > > > > From: "Rose Combs" <[email protected]> > To: <[email protected]> > Date: 2016/07/26 12:50 PM > Subject: RE: What is with Audible? > > Yes, well in January when I downloaded a book on the computer it asked if I > wanted it to go to my iPhone or iPad and then told me next time I opened the > app it would be there. Now I am not asked but am not seeing the two books I > bought after renewing my account of the iPhone to be downloaded. Maybe I > need to sign out on the phone and sign in again, I don't know. It isn't like > I don't have anything to read/listen to at the moment. > > > Rose Combs > [email protected] > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Jerry White > Sent: Monday, July 25, 2016 5:28 PM > To: [email protected] > Subject: RE: What is with Audible? > > I agree! This used to be so simple! Now, I usually end up using the JAWS > cursor to download the books. If you read the entire screen, it will say > something like "Download". I had to use the jaws cursor to hover the pointer > over this and hope the menu opened up under it, press the down arrow, and hit > enter. Very hard to download now! I did notice that it was easier in > internet explorer than it was in mozilla firefox, though - if that helps any. > > E-mail me offline if you need to talk further or more in depth. > > sorry not too helpful at this point, going off of memory. > Jerry > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Kimber Gardner > Sent: Monday, July 25, 2016 2:31 PM > To: [email protected] > Subject: Re: What is with Audible? > > What do you mean by "select" your iPhone? How are you trying to download the > books? Also, is it just these two particular books?; > >> On 7/25/16, Rose Combs <[email protected]> wrote: >> I seem not to be able to down load two books from Audible in my >> Library, nothing seems to be working, and I have tried to select my >> iPhone but no response. This used to work. There has to be a way! >> >> >> >> >> >> Rose Combs >> >> [email protected] >> >> >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, >> or if you feel that a member's post is inappropriate, please contact >> the owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > > -- > Kimberly > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 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> you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
