Hi,

 

Are you sure the volume drop is not because the sound has switched to the ear 
piece? I have had that problem and I can bring it back by asking Siri a 
question.  Are you, by any chance, using the Roger app.  That is the app that 
seems to cause the problem for me.   

 

Ron & Danvers

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, August 13, 2016 7:53 PM
To: viphone@googlegroups.com
Subject: VoiceOver volume problem

 

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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