Nothing extra had to be done… All I did is double tap on the links and choices 
and they all chose as expected… I didn't have to do anything like the other 
users…

Sent from my iPhone

> On Sep 10, 2016, at 11:07 PM, Robin Frost <robin...@gmail.com> wrote:
> 
> Hi,
> Can you describe in greater detail for instance as someone else selected 
> color did you use the same method? And was capacity a similar on screen 
> element?
> Thanks for teaching me.
> Robin
> 
> 
> -----Original Message----- From: Peter Logan
> Sent: Saturday, September 10, 2016 10:54 PM
> To: viphone@googlegroups.com
> Subject: Re: Wondering if anyone else has Upgraded/preordered the iPhone 7 
> through AT&T
> 
> I had absolutely no issues using their app… Maybe it was just really 
> congested yesterday…
> 
> Sent from my iPhone
> 
>> On Sep 10, 2016, at 10:42 PM, Robin Frost <robin...@gmail.com> wrote:
>> 
>> Hi,
>> Wow it did not perform that way yesterday at all.  I could have held it for 
>> a decade and nothing changed and could you find the element to select 
>> capacity? Just curious. Thanks bunches for reporting back.
>> Robin (who wishes she could test this out now, hmm)
>> 
>> -----Original Message----- From: Conrad Bennett
>> Sent: Saturday, September 10, 2016 5:37 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Wondering if anyone else has Upgraded/preordered the iPhone 7 
>> through AT&T
>> 
>> I just tried it with the iOS app it worked well you have to double tap and 
>> hold on the collar for a few seconds then it will come up with the option to 
>> select the color that you want then you tap to select the link toward the 
>> bottom of the screen
>> 
>> Sent from my iPhone
>> 
>>> On Sep 10, 2016, at 1:02 PM, Wayne Merritt <wcmerr...@gmail.com> wrote:
>>> 
>>> I'm not with AT&T, but I have been an AT&T custoemr before, and can
>>> recall many instances on their site where there were accessibility
>>> issues. Good luck in your dialog with them. I hope they fix their
>>> issues.
>>> 
>>> Wayne
>>> 
>>>> On 9/9/16, Robin Frost <robin...@gmail.com> wrote:
>>>> Hi,
>>>> My apologies if this strays from the strictest definitions of this list but
>>>> since it does directly relate to upgrading or preordering devices as well 
>>>> as
>>>> touching on the accessibility of an app perhaps it still fits.
>>>> I’m just curious if any other listers went through the process of upgrading
>>>> a device on their AT&T accounts either via their My AT&T app or via their
>>>> site with a screen reader?
>>>> My experience was that while most of the information both in the app and on
>>>> the web page could easily be read there were some standard type elements
>>>> which for some reason couldn’t be executed in the app or on the site using
>>>> VoiceOver or a screen reader.
>>>> Since I’m attempting to dialog with AT&T in an effort to hopefully improve
>>>> their accessibility specifically in this area I thought it might be helpful
>>>> to gage the experiences of others should there be any.
>>>> It was my experience for instance that in the iOS app the process of moving
>>>> through the steps went great until you reached the point at which you were
>>>> to select your color and storage capacity. Those elements appeared as a 
>>>> link
>>>> for instance for color but when one tried to double tap on it or any other
>>>> gesture you could imagine nothing happened.  At this juncture you were good
>>>> and stuck with no way forward.
>>>> On the website interestingly the elements for color selection and storage
>>>> capacity appeared as check boxes in Internet Explorer which worked fine but
>>>> list boxes in FireFox which couldn’t be executed with any of the 3 windows
>>>> screen readers I had at my disposal. And in Internet Explorer the continue
>>>> links that advanced you through each step and its accompanying page were
>>>> quite tricky to activate and only did so with one screen reader.
>>>> If anyone had experiences that were either similar or differed from that
>>>> which I had I’d love to hear about it so as to most affectively communicate
>>>> with AT&T in an effort to make this upgrade area better for us all going
>>>> forward.  By and large I feel AT&T has done a decent job concerning
>>>> accessibility both in their iOS app and on site.  Here’s hoping this 
>>>> glitchy
>>>> area can be ironed out too.
>>>> Robin
>>>> 
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