Pablo and I guess Mario,
I am only sending one more reply to this, after that any threads of
that nature become subject to my delete key.
I am not defending Apple at all and totally agree that they need to
fix bugs and maintain the gold standard they set in accessibility. In
fact, they have to maintain it not only in accessibility but also in general.
Steve Jobbs used to say "It just works" when he introduced some new
device or feature and that is what people expect from Apple. I
couldn't care less about the latest fancy features Android may have
because there are other things I may not like about Android. I want a
platform that is rock solid, secure, super accessible and which offers a good
feature set.
Where you I think do not understand me is in what I am saying about
posting these rants about how Apple needs to get their act together on
this list. We are all blind or visually impaired on this list and want
iOS to be perfect. If I met with a group of 25 blind iOS users in
person once a month and each time I complained about how Apple needs
to fix their bugs that is not productive. I need to tell Apple
Accessibility, you need to tell Apple Accessibility and every one of
the 25 guys I am meeting in my hypothetical monthly get-together needs
to tell Apple Accessibility. For this group this means we all need to
email and/or call Apple Accessibility and tell them. Telling each
other doesn't help, it's like if you have an arguement with a friend.
You resolve it by having an open and honest discussion with your
friend and not by telling another friend.
Now, if I discover a bug and want to verify that it's a bug everybody
experiences then I can of course post it to the list and get people's
feedback, but I post what I discovered and describe the behaviour, I
don't necessarily include a rant about how Apple should have never let
this bug happen in the first place. Maybe you want feedback from a
friend about how you should approach your other friend with whom you
have the arguement and then it's OK to discuss it with your other
friend, but you still need to go and have it out with the friend with
whom you have the arguement. In this case the friend with whom you
have the arguement is Apple, this list is your friend with whom you
can talk about how you should handle it.
If you want to tell the sighted world at large about Apple
Accessibility and how Apple needs to do more than go right ahead, tell
everybody at the bus stop or at the line up at the checkout counter or
post it to the Google Community of Rob's Today in iOS Podcast, but
complaining continuously on the Viphone list is like preaching to the
choir, it doesn't help and it just makes most people want to whip you
with Apple Earpods and Lightning cables **that was supposed to be a joke**.
Anyhow, it just gets old, here we all know and experience the bugs and
challenges with accessibility, we all want it to be better but it will
only get better if Apple gets more and more feedback and good feedback
which means good and detailed bug reports and not rants about how this
should just all be fixed.
Yes, sometimes it seems inexcusable how some bugs persist throughout a
beta cycle or even multiple major releases of iOS. But to say Apple is
not fixing bugs or that they are not improving accessibility with new
features is garbage, I'm sure the team at Apple that is in charge of
Voiceover and accessibility tries very hard and that they do all they
can, but Apple is not just that team and I'm sure they are sometimes
just as frustrated as you are that a new version gets released with
new bugs or old bugs which haven't been fixed.
Regards,
Sieghard
*From:* [email protected] [mailto:[email protected]] *On
Behalf Of *Pablo C. Morales
*Sent:* Thursday, December 15, 2016 12:15 PM
*To:* [email protected]
*Subject:* RE: Apple has a serious problem with software quality |
ZDNet
Hi Sieghard
I think that you haven’t read the whole threads in the last days. I
said so because you are replying this email without knowledge of why I
am posting this email. I recommend that you check about it in the last
2 days. Yes it is an IOs list, however it doesn’t mean that we cannot
say that apple is doing a bad job regarding software updates, and
specially fixing the problems that their software team are creating
each IOs update. Mario is right when he says that apple has to be more
responsible with their customers. I said something similar months ago,
when I complained about the usability of our phones and the time that
apple takes to fix bugs, and sometimes they just ignore the bugs and
release new IOs, with more bugs. Obviously Sieghard your attitude
shows a strong position in favor of apple, and you feel like ignoring
what is wrong. Your attitude is no helping the blind community, your
attitude defending apple when they are no fixing the bugs is going to
fix apple in the future. Your attitude is hurting the accessibility
and hurting apple too. You are defending a company that in the past
had a very good attitude with the software and with the bugs unrepaired of
software.
You are defending them when they are no doing a good job. I posted
those links, no talking about android or blackberry, those web pages
are talking about the same point that we have been talking in the list
these las 2 days. Bugs, and bad quality of software. The android
developers are going to fix those problems?
No, you know that they are not going to do it. Apple is going to fix
this problems?
Obviously they are no putting a lot of interest fixing these problems,
they are more concern in the releases of new fancy IOs, than fixing
the bugs of those new fancy releases.
Who is going to fix these problems?
We, their customers. We need to call, we need to write, we need to do
a lot of noise because we are paying their checks with the products
that we are buying. It is how market works.
In the last emails I have said, several times that liking or not.
Voiceover is the best choice for us. I am not saying that android
accessibility is better, no I didn’t said that. Read those emails and
you will see what is my position about it. I am not saying that Mario
and many others are wrong, no. They are right, apple is no doing a
good job with the software. But it doesn’t mean that I am saying that
apple bs, as you said.
I don’t use that vocabulary, I am not accustomed to do that.
However, saying that apple is great, and keeping your attitude of just
highlight the good things, are not going to improve the quality of
apple software. Calling, writing, making noise is what is going to
improve the software quality. I rather to write, to call, to make
noise. I rather to complain to apple about their low quality. Because
I am living in The United States where I have the right to complain
about this kind of things when I paid for that. I am using my right.
More over this right improves quality and it is what apple and
customer’s needs. No just saying that whoever said something that you
don’t like about apple, are wrong.
*From:* [email protected] <mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Sieghard Weitzel
*Sent:* Wednesday, December 14, 2016 10:12 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* RE: Apple has a serious problem with software quality |
ZDNet
Pablo and others,
You can find bunches of articles on anything on Google. I could send
you
50 links of articles which praise Apple and iOS to high heaven, then I
can send you just as many that are the complete opposite and the same
applies to Google/Android. I can probably even find you some die-hard
Blackberry fans who are posting that Blackberry is the best ever and
both iOS and Android are complete BS. I don't think we have to get
into what is better or if iOS is any good or anything like that. The
point is that this is an iOS list, we are all here because we use iOS
devices due to their very good level of accessibility. We all know
there are bugs and that there always will be bugs. We all know that
Apple with iOS, Mac OS, TVOS and Watch OS don't have an exclusive on
them, Android has them, Windows has them, Google Chrome has them and
other software like Jaws, Office, Adobe, Firefox they all have bugs as do all
apps.
This list is and should be about helping each other, answering each
others questions and posting articles about some particularly cool app
or accessory. The list is also about posting about bugs you discover
or think you have discovered, sure you can point out your thoughts
that Apple should do more or that Apple really should have fixed this
or that bug already or during the Beta cycle, but I think these rants
which then result in endless one-liners about how somebody is right or
wrong or should go and get an Android phone if they aren't happy with
the iPhone are just getting old, they usually just rephrase what has
already been said a dozen times over. As you know very well yourself
Android isn't all it's made out to be and while you say you totally
would have an Android phone if you could see there are also thousands
of ex-Android users who can see and who love their new iPhones after
making the switch. Then of course there are those "happy" Android
users who bought Samsung's new flagship Note 7 only to be surprised
when the smoke hit the fan, if this had happened to the iPhone 7 Apple
would have been /crucified and in a much worse way than Samsung./
Headlines like your ssubject "Apple has a serious problem with
software quality" are typical link bait, you can go on Google and find
lots of examples for either one, here is just one example that swings
the other way from Forbes: "New Android Malware Strikes At Millions Of
Smartphones".
Sometimes you even find something that is more objective like the
summary of this comparison article:
iOS 10 vs Android 7.0 Nougat: Conclusion.
In many respects, Android and iOS are very similar. They're both
slick, refined, competent mobile operating systems. Each has its
advantages and unique features, as well as frustrations and weaknesses.
Regards,
Sieghard
*From:* [email protected] <mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Pablo C. Morales
*Sent:* Wednesday, December 14, 2016 4:42 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Apple has a serious problem with software quality | ZDNet
Look at this article, you can find bunches of them on
google.
http://www.zdnet.com/article/apple-has-a-serious-problem-with-software
-quality/
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