thanks guys!

I forgot about the reboot where you hold the home button and power button at 
the same time.  the phone has already been rebooted the usual way a couple 
times and the problem is still there.  I’ll try the hard reboot and see how it 
goes.  If that doesn’t work, we do have an apple store close-unfortunately, 
it’s in the big mall-which we try and avoid this time of year!

Oh, well, on ward and forward!

thanks again!
Cait

> On Dec 16, 2016, at 7:38 PM, Sieghard Weitzel <[email protected]> wrote:
> 
> I would start by doing a simple reboot of the phone as in turn it all the way 
> off, wait 30 seconds and turn it back on.
> If that doesn't help maybe try the hard reset (holding power and home buttons 
> together for about 6 or 8 seconds).
> If I do an iOS update I have gotten used to always doing a reboot. Yes, the 
> phone reboots as part of the update, but I have seen small issues too often 
> which were fixed by a reboot so now after the update finishes and I'm back on 
> the home screen I always turn the phone off for 30 seconds or a minute and 
> then turn it back on.
> 
> Regards,
> Sieghard
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Richard Turner
> Sent: Friday, December 16, 2016 4:24 PM
> To: [email protected]
> Subject: Re: is this a bug for the i phone?
> 
> 
> I've never heard of this one. I do not believe it is a bug.
> It could be something got corrupted in the update, or something got labeled 
> incorrectly, who knows.
> First, try rebooting by holding down the home and power buttons together for 
> about 6 or 8 seconds and let it reboot which can take a few minutes.
> If it is still misbehaving like that, call Apple Accessibility. They can now 
> do a share your screen thing so they can see your screen. They cannot access 
> your phone, just see what is happening.
> If you have access to an Apple store, you may want to take it in after making 
> an appointment.
> Best of luck,
> Richard
> 
> 
> 
> From a recent fortune cookie:
> "Any day above ground is a good day."
> 
> 
>> On Dec 16, 2016, at 3:48 PM, Caitlyn Furness <[email protected]> 
>> wrote:
>> 
>> Hi,
>> We updated my hubby’s i phone today.  Now, when you run your fingers over 
>> the icons on the screen, it says “slc800).”  when you try and type on the 
>> keyboard, it says “SLC 800 char norm” or “SLC char cap”, plus the letter you 
>> are attempting to type.  The output of the letters/characters seems to be 
>> normal, if you can actually stand to type!!
>> 
>> So, is this  a bug in the latest update?
>> 
>> he’s got an i phone 6 plus running the latest IOS 10.whatever…
>> 
>> Thanks!
>> Cait
>> 
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