Hi Kate. It's an issue with the voices. To resolve this, go to settings, 
general, accessibility and Voiceover. Go to speech and select the default voice 
if that's what he's using. Change to a different voice then change back to the 
voice that was being used. That should clear it up.

Shawn
Sent From My White MacBook
Facebook Username: Shawn Krasniuk
Twitter Handle: shawnk_aka_bbs
Skype username: bbstheblindrapper
Facetime: bbssh...@icloud.com

> On Dec 17, 2016, at 8:22 AM, Caitlyn Furness <caitlyn.furn...@gmail.com> 
> wrote:
> 
> thanks guys!
> 
> I forgot about the reboot where you hold the home button and power button at 
> the same time.  the phone has already been rebooted the usual way a couple 
> times and the problem is still there.  I’ll try the hard reboot and see how 
> it goes.  If that doesn’t work, we do have an apple store 
> close-unfortunately, it’s in the big mall-which we try and avoid this time of 
> year!
> 
> Oh, well, on ward and forward!
> 
> thanks again!
> Cait
> 
>> On Dec 16, 2016, at 7:38 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>> 
>> I would start by doing a simple reboot of the phone as in turn it all the 
>> way off, wait 30 seconds and turn it back on.
>> If that doesn't help maybe try the hard reset (holding power and home 
>> buttons together for about 6 or 8 seconds).
>> If I do an iOS update I have gotten used to always doing a reboot. Yes, the 
>> phone reboots as part of the update, but I have seen small issues too often 
>> which were fixed by a reboot so now after the update finishes and I'm back 
>> on the home screen I always turn the phone off for 30 seconds or a minute 
>> and then turn it back on.
>> 
>> Regards,
>> Sieghard
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Richard Turner
>> Sent: Friday, December 16, 2016 4:24 PM
>> To: viphone@googlegroups.com
>> Subject: Re: is this a bug for the i phone?
>> 
>> 
>> I've never heard of this one. I do not believe it is a bug.
>> It could be something got corrupted in the update, or something got labeled 
>> incorrectly, who knows.
>> First, try rebooting by holding down the home and power buttons together for 
>> about 6 or 8 seconds and let it reboot which can take a few minutes.
>> If it is still misbehaving like that, call Apple Accessibility. They can now 
>> do a share your screen thing so they can see your screen. They cannot access 
>> your phone, just see what is happening.
>> If you have access to an Apple store, you may want to take it in after 
>> making an appointment.
>> Best of luck,
>> Richard
>> 
>> 
>> 
>> From a recent fortune cookie:
>> "Any day above ground is a good day."
>> 
>> 
>>> On Dec 16, 2016, at 3:48 PM, Caitlyn Furness <caitlyn.furn...@gmail.com> 
>>> wrote:
>>> 
>>> Hi,
>>> We updated my hubby’s i phone today.  Now, when you run your fingers over 
>>> the icons on the screen, it says “slc800).”  when you try and type on the 
>>> keyboard, it says “SLC 800 char norm” or “SLC char cap”, plus the letter 
>>> you are attempting to type.  The output of the letters/characters seems to 
>>> be normal, if you can actually stand to type!!
>>> 
>>> So, is this  a bug in the latest update?
>>> 
>>> he’s got an i phone 6 plus running the latest IOS 10.whatever…
>>> 
>>> Thanks!
>>> Cait
>>> 
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