How do I search for it in the App Store?

> On May 11, 2017, at 9:58 AM, Bill Outman <[email protected]> wrote:
> 
> Hello, folks. 
>  
> As for your particular question, you would search in the app store for the 
> app, which is free. 
>  
> Here are some other thoughts I have about all this, though. 
>  
> I haven’t gotten any of the Amazon Echo products featureing Alexa as I have 
> thought it was mostly a toyand that I’m able to to get the things it would 
> offer in other ways. 
>  
> I am further disappointed with my mother’s experience with it as a sighted 
> person.  She is not particularly a tech whiz but does pretty well 
> considering.  Mom went to Best Buy and bought the Echo Dot and tried to get 
> help setting it up.  The first person whe was directed to in the store 
> couldn’t help.  I tried to cue her in on the fact she would need the app for 
> best results in set up and doing things like adding skills.  The whole 
> business with the iCloud on her phone became confusing for her.  I went back 
> to the store with her after we went out to lunch together, but she couldn’t 
> get help from the Geek Squad folks and was told she would have to call later 
> since the set up would have to be done within range of the unit at home where 
> it would reside. 
>  
> She made that call and could hardly understand the person speaking with her, 
> then found out they really didn’t know how to handle the set-up even though 
> Best Buy had sold it to her. 
>  
> We then tried a computer store we’ve done business with before but that would 
> have required a housecall with a charge.  So she returned the unit, wondering 
> why people sell stuff like this that seems to be just a toy, really. 
>  
> What really bothers me is the lack of service and being shuffled from person 
> to person like that.  Something has happened to customer service generally to 
> where it has eroded badly.  I can only imagine how it would be getting help 
> as a blind person, and if I had this device I probably could get considerable 
> help her. 
>  
> Some of you may enjoy the Alexa devices, and I’m glad if you do, but it’s not 
> my cup of tea right now. 
>  
> Sorry if this is a bit off track and too long winded.  Don’t want to get in 
> trouble with the moderators. 
>  
> Bill Outman
>  
>  
>  
>  
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> James Gibson
> Sent: Thursday, May 11, 2017 7:03 AM
> To: [email protected]
> Subject: Re: Introducing Alexa calling and messaging
>  
> How do I find the Alexa app? I am trying to find it so I can check it out.
> 
> On May 11, 2017, at 5:05 AM, Liz and LD Hope <[email protected]> 
> wrote:
> 
> I set this feature up when my Alexa App was updated the other day.  I have 
> tried out the messaging feature, and it is pretty cool.  I did a test call, 
> and that works well. 
>  
> Liz Ulrich
> and LD Hope
>  
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