Hi Arnold, When I bought a phone at the Apple Store a few years ago, they had me back up my old one to iCloud and restore from that backup. As far as I know, they don't have software for transferring between phones. iOS 11 has a feature to import settings from one phone to another, but I don't think that includes apps, music, and other app data. When Jonathan Mosen demonstrated the feature, I'm pretty sure that after initial set-up, it restored from an iCloud backup. If someone who has done this could comment, though, it would be great.
You are right that neither iCloud nor iTunes backups include music. If your music is on your computer, you're expected to sync with iTunes and get the music that way. If you use iTunes Match or Apple Music, you can download it from your iCloud music library. I did restore once from iCloud and have music copied automatically, but usually this has not been the case. Best, Anna > On Oct 31, 2017, at 8:18 AM, Arnold Schmidt <[email protected]> wrote: > > When the people at the Apple store transfer the data from an old to a new > phone, do they simply back up the old phone to iTunes, or do they have > software more sophisticated than is available to the public. I know, for > example, that iTunes does not back up the music on my phone, it only lets > itself know where to go to find that music on my hard drive, so it can be > restored. Or, I think this is the way it works. So, i the Apple store > transfers the data from one phone to another, this music would not be > transfered? I want to know before I wish I had known. At the moment, the > computer on which this music resides cannot be used to restore a new phone. > Thanks for any information. > > Arnold Schmidt > > > > Sent from Arnold's iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
