Why don't you check with Apple? 

Best regards,

Carolyn 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kimber Gardner
Sent: Wednesday, August 22, 2018 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Why one iPhone6 can change carriers but another can't?

No, I asked Sprint which is the carrier I want to switch to. They were unable 
to tell me why one phone is eligible and the other is not.

On 8/22/18, l.d.ethie...@gmail.com <l.d.ethie...@gmail.com> wrote:
> Hello,
> did you ask Apple care support with the imei number?
>
> Lyne
>
>> Le 22 août 2018 à 14:57, Kimber Gardner <kimbersinbox1...@gmail.com> 
>> a écrit :
>>
>> Hi all,
>>
>> Hoping someone can shed some light on this issue for me.
>>
>> We are looking to change cell phone carriers. One of the phones we 
>> were hoping to bring along is a refurbished iPhone6 I bought for my 
>> granddaughter a couple years ago. The trouble is when I check the 
>> phone's eligibility using the IMEI number, it says the phone is not 
>> eligible to make the switch. I also have an old iPhone6 of mine, same 
>> model as my granddaughter's, but my phone is eligible.
>>
>> Can anyone explain why? Is it because I bought the phone refurbished?
>> I bought it from Apple which was supposed to mean it was good as new, 
>> but maybe not?
>>
>> I really didn't want to have to buy a new phone since the whole point 
>> of switching is to save money.
>>
>> Any thoughts?
>>
>> Thanks,
>> Kim
>>
>> --
>> Kimberly
>>
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--
Kimberly

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