That seems like a reasonable explanation. What we ended up doing was
activating my old iPhone for my granddaughter. I made the switch to
sprint this morning and so far so good.

On 8/22/18, Sieghard Weitzel <[email protected]> wrote:
> I agree, the refurbished phone is probably a GSM model and I don't think you
> can use it with Sprint.
>
>
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of
> Kimber Gardner
> Sent: Wednesday, August 22, 2018 12:25 PM
> To: [email protected]
> Subject: Re: Why one iPhone6 can change carriers but another can't?
>
> No, I asked Sprint which is the carrier I want to switch to. They were
> unable to tell me why one phone is eligible and the other is not.
>
> On 8/22/18, [email protected] <[email protected]> wrote:
>> Hello,
>> did you ask Apple care support with the imei number?
>>
>> Lyne
>>
>>> Le 22 août 2018 à 14:57, Kimber Gardner <[email protected]> a
>>> écrit :
>>>
>>> Hi all,
>>>
>>> Hoping someone can shed some light on this issue for me.
>>>
>>> We are looking to change cell phone carriers. One of the phones we
>>> were hoping to bring along is a refurbished iPhone6 I bought for my
>>> granddaughter a couple years ago. The trouble is when I check the
>>> phone's eligibility using the IMEI number, it says the phone is not
>>> eligible to make the switch. I also have an old iPhone6 of mine, same
>>> model as my granddaughter's, but my phone is eligible.
>>>
>>> Can anyone explain why? Is it because I bought the phone refurbished?
>>> I bought it from Apple which was supposed to mean it was good as new,
>>> but maybe not?
>>>
>>> I really didn't want to have to buy a new phone since the whole point
>>> of switching is to save money.
>>>
>>> Any thoughts?
>>>
>>> Thanks,
>>> Kim
>>>
>>> --
>>> Kimberly
>>>
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>
>
> --
> Kimberly
>
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-- 
Kimberly

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