Hello Lisa,

I'm not exactly certain if I understand every aspect of your question but my 
general sense is that you should probably do an over-the-air update.  To me, 
generally speaking, it seems to be the least disruptive method.  

As to the remainder of your question, unless you have a specific reason to use 
iTunes for business, I would recommend the latest standard version of iTunes 
for your Windows 10 PC.  Again, this is generally speaking.  

Should you decide, however, to install iTunes for business on your Windows 10 
PC, then you will first need to uninstall any previous version of iTunes that 
has a version number greater than 12.6.5.3.

If you are uncertain or are not versed in the mechanics of the iTunes storage 
file system, then I highly recommend against installing iTunes for business 
unless you are certain that no other version of iTunes has already been 
installed on your Windows 10 PC.

Regardless of your choice, be certain to make an iCloud backup of your iOS 10.x 
phone before you begin any update process.

Good Luck,

Mark

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Lisa Belville
Sent: Tuesday, September 18, 2018 9:57 AM
To: V I Phone
Subject: iOS Update Advice needed

Hi, all.


I am using windows 10 with the latest version of NVDA.  I currently have an 
iPhone SE that is still running iOS 10.3.  I haven't updated it because in the 
past year I've had to update to a new PC with Windows 10, and I used my phone 
as my primary technology for several months before that, so was afraid to do an 
over the air update to iOS 11.  Now, though, I want to move up to iOS 12 if 
possible.


My concern has to do with whether or not to use iTunes or over the air to do 
the update from two iOS versions behind.  Yes, all should go well, but I don't 
want to wind up with a nice rose gold SE brick phone.  <grin>.


I used iTunes on my old XP system to update my iPhone 5, and when they updated 
to a new machine, they copied everything over to the new hard drive.  I have 
the old iTunes library, but not the iTunes program itself, at least I don't 
find it doing a search.


I have been following the discussion about iTunes accessibility, so I 
downloaded iTunes for Business in the hope it would be easier than previous 
versions of iTunes I've tried.


Now I'm unsure if I should just install the business version or if I need to do 
something with the residual iTunes that was copied from the older system.


I'm also unsure if I just connect the phone to the new PC and the newly 
installed iTunes will take it from there.  I don't remember how I dealt with 
this when I first got the iPhone and installed iTunes several years ago.


Generally I put up with the inaccessable aspects of using iTunes because I 
could get a running progress bar regarding update status, but now I'm thinking 
I might deal with an hour or so of uncertainty and do the over air update.  We 
don't have an Apple store here, just a Verizon store where I had the phone set 
up originally, and I don't have a pair of working eyeballs around to handle 
reading a phone screen..


Any advice or ideas would be appreciated.


Lisa


--
Lisa Belville
[email protected]

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