Hello, everyone.

After extensive conversations with an Apple representative who,
through a couple encounters, has shown me she knows what she is doing,
I have to some extent lessened the severity of my problem.  The
account in question, a Verizon/Aol one that I had configured as a POP3
account (obviously not the one I use for this group), is now an IMAP
one.  I have long thought of changing from POP3 to IMAP, and although
I have a good reason for using POP, I know very well the advantages of
an IMAP configuration.  To make a long story short, we are working on
the theory that even though AOL supports POP3 and IMAP, the IMAP
configuration works better.  With IMAP, the "new email" ding sounds
much more often than it did with the POP setup.

This problem didn't rear its head until I updated to iOS 12, so we may
well be talking about the possibility that iOS 12 is pickier about the
way its mail app interacts with AOL Mail than was iOS 11.x.  I realize
that this scenario is highly conjectural and even possibly suspect,
but I am moving on since this problem is hardly a show-stopper.  I
appreciate everyone's contributions to this thread.  BTW, for those
unfamiliar with the workings of Verizon email, AOL now manages Verizon
email accounts.  This makes for an unsettling experience for some
users.

Craig

On 10/4/18, Craig Werner <[email protected]> wrote:
> Thanks very much, Mark, for your upbeat message.  Unfortunately, "Quick" is
> one of the vibration settings I have selected during testing, and still,
> the new mail notification is oddly intermittent.  It fails more than it
> succeeds.  I appreciate everyone's helpfulness, and I am confident a
> solution will be found before I am driven over the brink.
>
> Craig
>
> On Thu, Oct 4, 2018 at 2:07 AM M. Taylor <[email protected]> wrote:
>
>> Believe it or not, I noticed the same behavior after updating to iOS 12
>> and it drove me crazy until I discovered the solution, (smile).
>>
>> While this was done, automatically in iOS 11, in iOS 12, from the
>> Settings
>> menu, select sounds and haptics.  Next, Make certain that Vibrate on
>> Silent
>> is set to on.  Next, select the New Mail item by single-finger
>> Double-tapping.  Now, at the very top of the display, select the
>> Vibration
>> pattern.  The default is set to off.  This is why there is no vibration.
>> Simply set it to Quick, and all will be as it was in iOS 11.  (smile).
>>
>> Enjoy,
>>
>> Mark
>>
>>
>> From: 'Maria Reyes' via VIPhone [mailto:[email protected]]
>> Sent: Wednesday, October 03, 2018 12:59 PM
>> To: [email protected]
>> Subject: Re: Mail App not Always Vibrating and Dinging with New Mail
>>
>> I found this bug while in the beta so I just went into vibration settings
>> and change the vibration for mail to quick. No Gmail doesn’t really
>> support
>> push. You can set it to automatically but either way you have to open the
>> mail app to get the right email count so I have outlook for iOS notifying
>> me of new mail.
>> Sent from my iPad
>>
>> On Oct 3, 2018, at 11:36 AM, Craig Werner <[email protected]> wrote:
>> Good question, Simon.  I'm not a "push" fan, so I have my provider's
>> email
>> set to "manual."  I only want the phone to check for new mail when I open
>> the app.
>>
>> Craig
>>
>> On Wed, Oct 3, 2018 at 11:24 AM Davy Cuppens <[email protected]>
>> wrote:
>> Wow this is a new bug and I can reproduce it here.
>> Iphone 5s ios12.
>> Greetings
>> Davy
>>
>> -----Oorspronkelijk bericht-----
>> From: Craig Werner
>> Sent: Wednesday, October 03, 2018 2:25 AM
>> To: [email protected]
>> Subject: Mail App not Always Vibrating and Dinging with New Mail
>>
>> Hello, everyone.
>>
>> I just updated my iPhone SE to iOS 12, and I notice that often, when I
>> open the Mail app, the phone does not vibrate or make a sound when new
>> mail is downloaded.  When I go to "Settings -> Sounds," "Vibrate" is
>> set to "Alert," and the "new mail" sound is set to "Classic Ding."
>> Has anyone noticed this behavior?  Whether I receive vibration and
>> auditory notice of new mail appears to be quite intermittent.  Today,
>> the alert fails more often than it succeeds.
>>
>> Thanks for all help.
>>
>> Craig
>>
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